News for Producers

Members with Dependents Get Autism Support via Online Account

Feb. 25, 2026
Applies to All Groups, Individual & Family Markets*

A new Children with Autism section is now available in the online member portal for members who have dependents covered under their plan.
 

Red Light Ahead: Grace Period Reminder

Feb. 25, 2026
Applies to Individual & Family Markets

2026 Open Enrollment is now behind us, which means the grace periods for binder payments are coming to an end.
 

How to Track Policy Holders and Pull Your Book of Business

Feb. 25, 2026
Applies to Individual & Family Markets

Keeping your book of business current helps you serve members and stay on top of upcoming needs.
 

The Medicare Supplement Digital Sales Kit Is Here 

Feb. 25, 2026
Applies to Medicare Markets

The kit has all the forms and documents you need to complete the Medicare Supplement enrollment process.

Clients Need Coverage While Out of the Country? Explore BlueCross BlueShield Global Solutions^℠

Feb. 18, 2026
Applies to Individual & Family Markets

Our marketing materials highlight a solution designed to help brokers serve clients needing coverage beyond the U.S.

Children’s Dental Health Month: Bring Brighter Smiles to Your Clients

Feb. 11, 2026
Applies to All Groups*

Children’s Dental Health Month highlights how early dental habits support a child’s overall wellbeing.
 

How to Set Up Payments for Your Clients

Feb. 11, 2026
Applies to Individual & Family Markets

You can make one-time payments on behalf of your clients or set them up for auto bill pay.
 

Need Help? Our Support Teams Are Here for You

Feb. 11, 2026
Applies to Individual & Family Markets

Ever wonder who you should contact for new product information, renewing and transitioning clients, or commission questions?
 

Share with Clients: Do You Know the Early Warning Signs of a Stroke?

Feb. 11, 2026
Applies to All Markets*

Knowing the earliest signs of a stroke can be a lifesaver.

Pharmacy Program Quarterly Update, Part 1: Changes Effective April 1, 2026

Feb. 4, 2026
Applies to all Self-Funded and Fully Insured groups*

Review the quarterly pharmacy updates for members with prescription drug benefits.
 

Healthy Aging Is Smart Business

Feb. 4, 2026
Applies to Large Groups and National Accounts, Fully Insured and Self-Funded*  

With more employees staying in the workforce longer, organizations benefit greatly from their experience and expertise.

Help Clients Save on Home and Family Essentials

Feb. 4, 2026
Applies to Individual & Family Markets

Your clients can save on everyday necessities for their home and family.
 

Let’s Revisit Premium Payments, Grace Periods and Coverage Loss

Feb. 4, 2026
Applies to Individual & Family Markets

To maintain their health plan benefits and avoid loss of coverage, your clients must manage their premium payments and understand grace periods.

Over-the-Counter Benefit Program Updates for 2026

Feb. 4, 2026
Applies to Medicare Markets

Medicare Advantage members with OTC benefits get a set amount of money each quarter to spend on health and wellness items – like pain relievers, first aid supplies, vitamins and more.

Supplemental Health Claims Integration Now Includes Dependents

Jan. 28, 2026
Applies to All Groups*

With member permission, most qualifying medical events can automatically trigger the claim filing process for Supplemental Health products (Accident, Critical Illness or Hospital Indemnity insurance). Learn why it matters, what's new and how it works.

Small Group Renewal Changes? Use the Request Center and Resubmit Request

Jan. 21, 2026
Applies to Small Groups

The Request Center is used to submit Small Group renewal paperwork, including plan changes or contact updates for existing groups. Get tips and screenshots.
 

New Upgrades to Our Vision Network 

Jan. 21, 2026
Applies to All Groups*

As of Jan. 1, all members with standalone Vision insurance are now on EyeMed’s Insight network. In-network providers include Walmart and Sam’s Club.
 

Your Client Signed Up for a Health Plan: Now What?

Jan. 21, 2026
Applies to Individual & Family Markets

Your clients may ask you for help after signing up for their health plan. We have a website that explains their next steps, like making a payment or selecting a provider. Check out the website. 
 

You Can Make PCP Changes in RPP for Your Clients

Jan. 21, 2026
Applies to Individual & Family Markets

You can help your clients with important updates – like changing their primary care provider or medical group – via the Retail Producer Portal. Make sure you are registered so you can help.
 

Be Ready When Calling Producer Services: Essential Info to Have on Hand 

Jan. 21, 2026
Applies to Individual & Family Markets

To save yourself time when calling Producer Services for help, have your member’s information ready. What should you have on hand?
 

Health Risk Assessment Outreach Underway for Medicare Advantage Members

Jan. 21, 2026
Applies to Medicare Markets

HRAs help evaluate a member’s overall health and support preventive care. We are emailing our Medicare Advantage members to encourage them to complete one. Get a sample email.
 

New Onboarding Communications Welcome Medicare Advantage Members Into 2026

Jan. 21, 2026
Applies to Medicare Markets

We want our Medicare Advantage members to have a smooth start to the 2026 plan year. Review some sample onboarding messages. 

Pregnancy Now Qualifies for a Special Enrollment Period

Jan. 14, 2026
Applies to Individual & Family Markets

Pregnancy now qualifies as a life event, creating a Special Enrollment Period for individual and family coverage both on and off the Exchange.
 

Protect Yourself from Cervical Cancer: Get Your Screenings

Jan. 14, 2026
Applies to All Markets*

Share the importance of the well-woman exam with your group and individual clients. A simple Pap test can protect women from a life-threatening cancer.

Better Health for All Starts with Better Health Care for Women

Jan. 7, 2026
Applies to Self-Funded Groups and National Accounts*

Women are a vital part of the workforce. We’re here for your clients with resources and insights to help support their health holistically.
 

Only One Week Left of Open Enrollment

Jan. 7, 2026
Applies to Individual & Family Markets

In this final stretch of open enrollment, connect with your clients. Check out some tips and resources.
 

BCBSIL Help Center

Jan. 7, 2026
Applies to Individual & Family Markets

Encourage your Individual & Family Markets clients to visit the Help Center for quick and easy access to the information they need.
 

Not So Passive: Next Steps for Passive Renewals

Jan. 7, 2026
Applies to Individual & Family Markets

In your book of business, reach out to passive renewal clients who haven’t yet made their January premium payment and share payment options with them.
 

Making Payments Easier for Applicants and Producers

Jan. 7, 2026
Applies to Individual & Family Markets

The first premium payment is required to effectuate coverage for individual and family qualified health plans. Review options for you and your clients.

Clients Must Cancel Current Coverage When Moving to a New State

Dec. 31, 2025
Applies to Individual & Family Markets

Qualified health and dental plans under the Affordable Care Act are specific to a client’s state of residence. Learn what clients need to do when they move.

How You Can (and Cannot) Help Members During Medicare Advantage Open Enrollment Period

Dec. 31, 2025
Applies to Medicare Markets

Medicare Advantage Open Enrollment Period runs Jan. 1 to March 31. It gives current Medicare Advantage enrollees a one-time opportunity to make a coverage change if their current plan isn’t meeting their needs. Get sales and marketing dos and don'ts.

Employer News: Giving Your Clients More Timely Updates

Dec. 17, 2025
Applies to All Groups*

Starting in January, we’re making changes to how we share important updates with employers—designed to make information easier to access and act on.

Average Employee Count Deadline Extended to Jan. 9

Dec. 17, 2025
Applies to Fully Insured Groups*

Deadline extension: The deadline for Large Fully Insured groups to submit their 2024 Average Employee Count information through Blue Access for Employers℠ has been extended to Jan. 9, 2026.

2025 Gag Clause Prohibition Compliance Attestation Submission

Dec. 17, 2025
Applies to All Groups*

The Centers for Medicare & Medicaid Services collects Gag Clause Prohibition Compliance Attestations from applicable group health plans and issuers that offer group and individual health insurance coverage. These attestations are due by Dec. 31 each year based on current guidance from the federal government.

Use the Request Center for All Small Group Renewal Changes

Dec. 17, 2025
Applies to Small Group

The Request Center is used to submit Small Group renewal paperwork for account/group-level changes on existing groups. Get tips and screenshots.

2026 SEP Off-Exchange Training Now Available

Dec. 17, 2025
Applies to Individual & Family Markets

Plan year 2026 off-Exchange Special Enrollment training is now available. Strengthen your skills now.

Access Your Book of Business in 4 Steps 

Dec. 17, 2025
Applies to Individual & Family Markets

The Retail Producer Portal isn’t just for quoting, enrolling and servicing clients. It’s also your go-to resource for managing your book of business. With just a few clicks, you can download detailed reports and keep client information at your fingertips.

New Pharmacy Services Program, Pharmacy Match, Coming in 2026

Dec. 10, 2025
Applies to Groups, Individual & Family Markets

Living with a complex, long-term or rare health condition can be challenging. The medications needed to treat these conditions often have special handling or storage needs and may only be filled at select pharmacies. It is also vital for patients to closely follow the drug care plan from their health care provider or pharmacist.

IFM Sales Tool Kit: Resources to Market, Sell, Renew and Enroll

Dec. 10, 2025
Applies to Individual & Family Markets

The IFM Sales Tool Kit is available to help you market, sell, renew and enroll — and keep up on training.

Help Clients Stay Informed — With One Tap

Dec. 10, 2025
Applies to Individual & Family Markets

The Blue Cross and Blue Shield of Illinois mobile app makes managing health plans simple — and cuts down on repeat questions.

With Thanks and Gratitude: A Message from the BCBSIL Medicare Sales Team

Dec. 10, 2025

As we wrap up another AEP and move into the holiday season, we just want to take a moment to celebrate you. Your energy, dedication and resilience made a real impact for the members and communities we serve. We couldn’t do this without you.

Share with Clients: How to Talk to Kids About Adult Mental Health Issues

Dec. 10, 2025

Share this information with your clients.

Recent studies report that over 60 million adults in the U.S. experienced a mental illness in the past year. Many people with mental health disorders are parents. It may seem hard or stressful to talk to your kids about your or another adult’s mental health struggles. But experts say it is better for the long-term health of your family.

2026 Medicare Annual Enrollment Period Ends This Sunday, Dec. 7

Dec. 3, 2025
Applies to Medicare Markets

The 2026 Medicare Annual Enrollment Period ends on Sunday, Dec. 7. All applications must be submitted by midnight local time to ensure Medicare coverage changes go into effect on Jan. 1, 2026.

‘Producer News’ Coming to Our Public Site

Dec. 3, 2025

We’re excited to share an upcoming enhancement that will make it easier for you to access the information you need. By the end of 2025, we will begin posting producer newsletter articles on our BCBSIL public site in a new “Producer News” section.

State-Based Exchange Plans: January Invoices and Payments

Dec. 3, 2025
Applies to Individual & Family Markets

Illinois is moving from HealthCare.gov to a state-based marketplace called Get Covered Illinois for 2026 Affordable Care Act (ACA) coverage. Learn what you and your clients need to know.

Ready to Quote Blue Balance Funded℠? Start with the Quoting Eligibility Checklist

Dec. 3, 2025
Applies to Small and Mid-Market Groups

To help streamline your conversations with clients and prospects about their eligibility for Blue Balance Funded℠, a level-funded plan, we’ve developed a quoting eligibility checklist flyer.

Small Group Medical Policy Termination

Dec. 3, 2025
Applies to Fully Insured Small Group*

Under the Affordable Care Act, when an employer cancels medical coverage, they must provide adequate notice to all their covered employees that the group medical policy will terminate on a chosen date.

Be Ready Before You Call Producer Services: Key Details to Have Handy

Dec. 3, 2025
Applies to Individual & Family Markets

Calling Producer Services without the right information can slow things down. To ensure fast, accurate assistance, gather some details before you pick up the phone.

Stop Searching—Save These Must-Have Links Now

Dec. 3, 2025
Applies to Individual & Family Markets

Unlock everything you need to sell smarter—explore these resources now.

Cut Costs, Not Workouts: Blue365® Helps Your Clients Save on Fitness

Dec. 3, 2025
Applies to Individual & Family Markets

Whether your clients work out in the gym or at home, both can be costly. With our exclusive Blue365 discount program, members can get discounts at popular gyms, and discounted equipment and more.

BlueResource℠: ‘Tis the Season to Stress Less

Dec. 3, 2025
Applies to All Markets*

The holidays are a good time to connect and spend time with people we care about. In the rush of all the excitement, stress can often rear its ugly head. BlueResource offers helpful tips to help members navigate all the festivities. Share our holiday content with your clients.