YOUR ONLINE ACCOUNT
Blue Access for Members℠
With our secure online portal, you can manage your health coverage. You can use it to review your health plan information from home or when you’re on the go. Access your account on your mobile phone with the Blue Cross and Blue Shield of Illinois Mobile App.

Get Started With Your Online Portal
1. Go to ‘Log In or Sign Up’
In the “Log In” dropdown menu at the top of this web page, choose “Member.” If you’ve never used the portal, go to “Create an Account.”
2. Log In or Register in the Mobile App
Log in using your account credentials. If you don’t have an account, register using the app.
3. Enter Your Member Information
Be ready to provide your BCCHP member ID and confirm your email.
Once you’ve logged in to the online portal, you have access to these resources.
- Order a new member ID card or print your digital ID card.
- Complete your health risk screening.
- Find health care providers, pharmacies and hospitals.
- Access your claims and coverage information.
- Get the most recent information on Care Coordination.
- Check your prior authorization information.
- Select a new PCP or change your PCP.
- Learn about many health and wellness topics.
For any questions or help logging in, call Member Services at 1-877-860-2837 (TTY/TDD: 711).
Get Started With Your BCBSIL Mobile App*
2. Log In or Register in the Mobile App
Log in using your account credentials. If you don’t have an account, register using the app.
3. Access Your Mobile App Anytime
Member information and resources are now available 24/7 and at the touch of a button.
* Message and data rates may apply. Terms & Conditions and Privacy Policy.