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Find Virtual Care
What is virtual care, or telehealth? How can I use it as a member of Blue Cross and Blue Shield of Illinois? Virtual care is an appointment offered by doctors or other providers online. Know when to use it and how it could help you save on health care costs.
What Can Virtual Care Help With?
Depending on your plan, MDLIVE or Teladoc's doctors and therapists can treat many non-emergency issues, like those listed below. Plus, did you know virtual care may cost less than going to an urgent care clinic or the emergency room?
Log in to your account to check which virtual care benefits and services are included in your coverage.
Find virtual options for urgent care like:
- Allergies
- Cold & Flu
- COVID-19
- Pink Eye
- Sinus Problems
- Sore Throat
- And More
Find virtual care for behavioral health support:
- Anxiety
- Depression
- Grief
- Life Changes
- Stress
- And More
Find Care
Need to find a different type of care? We've got you covered.
Dental Care
Explore your in-network dental options, from local dentist's offices to teledentistry care.
Find a DentistGeneral Care
Search for in-network doctors, hospitals and other health care providers with Provider Finder®3.
Find In-Network CareBehavioral Health Care
You don't have to go through mental health struggles alone. Search for in-network behavioral health support.
Find Behavioral Health CareVision Care
Depending on your vision coverage, you may have in-network options for annual exams, diagnoses and more.
Find Vision CareMDLIVE is a separate company that operates and administers Virtual Visits for Blue Cross and Blue Shield of Illinois. MDLIVE is solely responsible for its operations and for those of its contracted providers. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc., and may not be used without permission.
Virtual Visits may be limited by plan. For providers licensed in New Mexico and the District of Columbia, Urgent Care service is limited to interactive online video; Behavioral Health service requires video for the initial visit but may use video or audio for follow-up visits, based on the provider’s clinical judgment. Behavioral Health is not available on all plans.