As a Blue Cross Community MMAI (Medicare-Medicaid Plan)SM member, you may be able to self-direct and manage some of your health care services.
For example, you and your Care Team may decide you need a Personal Assistant (PA). This would be part of your Individual Care Plan process. The Self-Directed Care Program allows you to hire and manage your PA. You would oversee your PA’s duties and sign his/her time sheet.
You will have an active part in writing and revising your plan of care and services.
The process works like this:
- You will receive a call for a health assessment.
- After the health assessment, you will be given a Care Coordinator.
- You and your Care Coordinator will design your care plan and determine the services you need (PA, meal delivery, equipment needs) based on your health assessment.
- Your Care Coordinator will explain self-direction and how the process works.
To find out more about Self-Directed Care, check the Member Handbook on the Forms & Documents page.