Health and Wellness

We are committed to helping you get the health care you need. We also want you to have access to resources that can help you meet your health goals. That's why we offer the following educational information and wellness programs that can help you lead a healthier life.

Programs and Resources

Do you want to find the right resources, save money, and manage your medical conditions? We offer programs and resources with your well-being in mind.

Care Coordination

Care Coordinators are registered nurses and other health care professionals who can help you connect to the services you need. They are here to help you meet your health goals. You may be assigned care  coordination services based on your health assessment needs. These are also known as case management services. Services include:

  • Help transitioning your care when you leave the hospital for physical or behavioral health needs.
  • Help set up care with your doctor and other health care team members.
  • Help you, your family and your caregiver to better understand your health condition(s), medications and treatments.
  • Help you navigate the health care system to improve your quality of life and save money.

Learn more about Care Coordination.


Special Beginnings®

Our maternity program provides expectant moms with educational information and support through early pregnancy until 6 weeks after delivery through:

  • Pregnancy risk factor identification and ongoing communication/monitoring.
  • Educational materials covering pregnancy and infant care topics.
  • Personal telephone contact with program staff.
  • Help in managing high-risk conditions such as gestational diabetes and preeclampsia.
  • Access to online resources and maternity tools, such as My Healthy Pregnancy Calendar, a contraction timer and helpful articles.

Learn more about Special Beginnings.

24/7 Nurseline

 If you have questions, our nurses have answers. This help line is staffed 24 hours a day with registered nurses who can help you get answers to your health questions.

If you have an unexpected medical situation, call the Nurseline. A nurse can help you decide if you should call your doctor, visit the ER or urgent care, or treat the problem yourself. You can call the number on the back of your ID card or check the Member Handbook to get the 24/7 Nurseline number for your plan.


Save money on health and wellness products and services through this online discount program. Sign up for email alerts to see new offers. Learn more about Blue365®.


This Fitness Club Membership is designed with low-impact classes to help you get or stay fit. Learn more about SilverSneakers®.

Preventive Care

Keeping up with health screenings can be difficult, that’s why we are here to help. We’ve compiled details on when to get screenings and immunizations. See more details in our wellness guidelines and health guides below. Be sure to talk to your doctor about any health screenings you might need.

Adult Wellness Guidelines
Perinatal (Pregnancy) Wellness Guidelines

Wellness and Health Guidelines

Some chronic conditions can be managed so you maintain a good quality of life. With lifestyle changes, some of these conditions can go away or be greatly improved. Some ways to help you lead a healthier life include a healthy diet, exercise, working to lower your stress levels and following your doctor’s advice. Check out these health topics:





Ovarian Cancer

Prostate Cancer



Best BenefitsSM Program

Best Benefits Program – For those who are disabled, there is government assistance. Learn what you qualify for and how to access the programs. We want you to get the help you need.

Quality Improvement Program

The Quality Improvement Program (QIP) helps you get the care and services that you need when you need it. Learn more about the Quality Improvement Program.

Tobacco Cessation Program

Need help to quit smoking? This wellness program can help. Learn more about the Tobacco Cessation Program.

1Blue365 is a discount program only for Blue Cross and Blue Shield of Illinois (BCBSIL) members. This is NOT insurance. Some of the services offered through this program may be covered under your health plan. Employees should check their benefit booklet or call the Customer Service number on the back of their ID card for specific benefit facts. Use of Blue365 does not change monthly payments, nor do costs of the services or products count toward any maximums and/or plan deductibles. Discounts are only given through vendors that take part in this program. BCBSIL does not guarantee or make any claims or recommendations about the program’s services or products. Members should consult their doctor before using these services and products. BCBSIL reserves the right to stop or change this program at any time without notice.

2SilverSneakers® is a wellness program owned and operated by Tivity Health, Inc., an independent company. Tivity Health and SilverSneakers® are registered trademarks or trademarks of Tivity Health, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.

Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.