Pharmacy Information

Our Blue Cross Community MMAI (Medicare-Medicaid Plan)SM has many pharmacies for you to use. These pharmacies meet or exceed the Centers for Medicare & Medicaid Services (CMS) requirements for pharmacy access in your area. You can get your drugs from a pharmacy or through our home delivery pharmacy service.


We contract with most pharmacies. Use our pharmacy locator to find a network pharmacy near you. Be sure to give your Blue Cross Community MMAI ID card to the pharmacist at the time of prescription pick up or drop off.

Home Delivery

Do you take certain medicines on a regular basis? You can order the drugs that you take long-term or every day and have them sent to your home. It’s easy to register and order. Use either AllianceRx Walgreens Prime or Express Scripts® Pharmacy .

Home delivery offers:

  • Three ways to order refills: online, by phone or through the mail
  • Up to a 90-day supply of medicine at one time
  • A choice to get a text or email notice to let you know when your order is received, and to let you know when your prescription has been mailed

If you want to get started with home delivery and have questions, call toll-free:

  • AllianceRx Walgreens Prime at 1-877-277-7895 (TTY 711)
  • Express Scripts® Pharmacy at 1-833-599-0729 (TTY 711)

To use the mail-order service, complete a prescription order form for either AllianceRx Walgreens Prime or Express Scripts® Pharmacy.

Need more information? Go to Forms & Documents and download a copy of the Member Handbook and the pharmacy directory.

Prime Therapeutics® has an ownership interest in AllianceRx Walgreens Prime, a central specialty and home delivery pharmacy. Prime Therapeutics LLC is a pharmacy benefit management company, contracted by Blue Cross and Blue Shield of Illinois (BCBSIL) to provide pharmacy benefit management and related other services. BCBSIL, as well as several independent Blue Cross and Blue Shield Plans, has an ownership interest in Prime Therapeutics LLC. Express Scripts® Pharmacy is a pharmacy that is contracted to provide mail pharmacy services to members of BCBSIL.

Express Scripts, an independent company, is a pharmacy benefit management company. The relationship between BCBSIL, Express Scripts, and contracting pharmacies is that of independent contractors. Express Scripts and its contracting pharmacies are solely responsible for the products and services that they provide. Express Scripts® Pharmacy is a trademark of Express Scripts Strategic Development, Inc.

BCBSIL makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.

Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.