Individual & Family:

Pay My Bill

It’s important to make your Individual health care plan monthly payment on time so you and your family stay covered.

You have many ways to pay your monthly bill.

Making Your Payment Online

If you’re making an online payment, please select the box that best describes you:

I Bought a New BCBSIL Health Care Plan

Make My First Payment

I Already Have a BCBSIL Health Care Plan

I Want to Start Using Auto Bill Pay

Log In to Sign Up

More Payment Options

In addition to making your payment online, here are other ways you can pay your monthly premium bill:

Auto Bill Pay

You can sign up for Auto Bill Pay at any time.

Please log in to BAM and select the Payments & Billing tab or call Customer Service at 1-800-538-8833.

Phone

Call BCBSIL Customer Service at 1-800-538-8833 and select Make a Payment.

Mail

Mail a personal check, money order or cashier's check to:

Blue Cross and Blue Shield of Illinois

P.O. Box 650774

Dallas, TX 75265-0774

Be sure you:

Mail your payment to the address on your bill if it’s different than shown.
Write your account/member ID number on your check, money order or cashier's check.
Include your payment coupon.
Send your payment at least 5 business days before your due date for timely posting.

In-Person

After making your first payment, payments can be made with cash at MoneyGram^® locations near you (including most Walmart's, ACE Cash Express and CVS stores). MoneyGram locations in Walmart and Albertsons stores also take debit card payments.
Bring a copy of your bill, which includes your account or billing ID number and your "receive code," with your payment.

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We’re Here to Help You!

Send us a question or request more information. Our team is here to help you get a 2020 health care plan for yourself or family.

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Please send us your question so a licensed agent can contact you.

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Please fill out the form below and a Blue Cross and Blue Shield of Illinois authorized agent will contact you within 1 to 2 business days. They will schedule an appointment at a time and location that is convenient for you. There is no cost or obligation for this service.

Please select the product you are interested in: Individual and Family Products Medicare Plan Options (Medicare Advantage, Medicare Supplement, Part D)

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Sales Questions and Additional Plan Information:
1-866-514-8044

Calls may or may not be answered inside the United States.

Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8:00 a.m. – 6:00 p.m. CT
Sunday: 10:00 a.m. – 2:00 p.m. CT

Customer Service:
1-800-538-8833

Calls may or may not be answered inside the United States.

Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed

Already a member?
Call the Customer Service number on the back of your member ID card.

FiServ and BillMatrix are independent companies that provide banking and account administration/bill payment services for Blue Cross and Blue Shield of Illinois.