Important Plan Information
General Information
The Provider Finder® provides a list of Blue Cross Community MMAI (Medicare-Medicaid Plan)℠ current network providers. To get detailed information about your health care coverage, please see your MMAI Member Handbook.
Some plans require you to obtain a referral from your Primary Care Provider (PCP), or prior authorization from the plan, before receiving certain services. Please refer to your Member Handbook for any referral or authorization requirements.
If you are traveling and are out of the Blue Cross Community MMAI (Medicare-Medicaid Plan) service area and need urgent care or emergency care, you should go to the nearest provider to seek care. If you believe you are experiencing a medical emergency, call 911.
You can print a directory from your online search results. If you would like a full provider directory mailed to you, please call Member Services at 1-877-723-7702 (TTY: 711). If you are not a member, please use the link below to contact us.
If you have questions about Blue Cross Community MMAI (Medicare-Medicaid Plan), information contained in this Provider Finder or require assistance in selecting a PCP, please call Member Services at 1-877-723-7702 (TTY: 711). If you are not a member, please use the link above to contact us.
Language assistance services and information in other formats (large print, accessible electronic formats, other formats) are available, free of charge. Please call the customer service number listed on the back of your member ID card or use the link above to contact us. Our call center is open Monday-Friday 8:00 a.m. – 8:00 p.m. Central time. On weekends and Federal holidays, voice messaging is available. If you leave a voice message, a Member Services representative will return your call no later than the next business day. The call is free.
What is the service area for Blue Cross Community MMAI (Medicare-Medicaid Plan) ?
Our service area includes all counties in Illinois.
The Provider Finder search results are for the entire Blue Cross Community MMAI (Medicare-Medicaid Plan) network offered to people that are Medicare and Medicaid eligible and residing in the service area or geographic subset of the service area listed above.
How do you find Blue Cross Community MMAI (Medicare-Medicaid Plan) providers that serve your area?
Once you log into Provider Finder your plan, city, state and ZIP code information will be pre-populated for your current plan type and service area. To search for a provider in your current location you can select a category or type a specific type of generalist, specialist or facility in the space next to Browse by Category. You will have the ability to refine your search for distance, providers accepting new patients, and more.
If you are not a current member, you have the same search capabilities as a current member does, but you will have to populate the plan type and service area location you are interested in researching. To search for a provider in an alternate location, just type over the pre-populated information for city, state and ZIP code.
Medicare-Medicaid Plan provided by Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), an Independent Licensee of the Blue Cross and Blue Shield Association. HCSC is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. Enrollment in HCSC’s plan depends on contract renewal.