Using Your Medicare Plan | Blue Cross and Blue Shield of Illinois

Using Your Medicare Plan

Blue Cross and Blue Shield of Illinois wants you to get the most from your plan. Understanding how it works and having the right resources can help. Learn the details of what’s covered in your Blue MedicareRxSM plan. Get the forms you need to order prescription drugs by mail, submit a claim, and more.

Medicare Coverage Determination, Appeals and Grievances

Blue Cross MedicareRx Plans have processes in place to address Medicare coverage issues, complaints and problems. If you have issues, complaints or problems with your Medicare plan or the care you receive, you have the right to make a complaint. You can find more information on the Drug Coverage, Appeals and Grievances page.

If you would like to submit feedback directly to Medicare, please use the Medicare Complaint Form or contact the Office of the Medicare Ombudsman.