Pharmacy Information

Blue Cross Medicare Advantage has contracts with pharmacies nationwide that equal or exceed the Centers for Medicare & Medicaid Services requirements for pharmacy access. To receive benefits, you must use network pharmacies or our home delivery pharmacy service, except in emergencies.

Search the Pharmacy Finder tool  to find the most up-to-date network of pharmacies.

The Blue Cross Medicare Advantage pharmacy network has both preferred and standard pharmacies to choose from when you fill your prescription drugs. You may choose either type, but you will usually save money by paying a lower copay or coinsurance when you use a preferred pharmacy. Preferred network pharmacies include Jewel-Osco, Mariano’s, Walgreens, Walmart and other independent pharmacies. Some select plans¹ include only Jewel-Osco and Walgreens as preferred pharmacies. Check your plan's pharmacy directory for a full list of preferred pharmacies.

¹Select Blue Cross Medicare Advantage plans: Blue Cross Medicare Advantage Classic (PPO) H8634-008; Blue Cross Medicare Advantage Flex (PPO); Blue Cross Medicare Advantage Health Choice (PPO); Blue Cross Medicare Advantage Saver Plus (PPO); Blue Cross Medicare Advantage Dental Premier (PPO)

In addition to in-network pharmacies, you can use one of our home delivery pharmacies and have your medications delivered straight to your home. Our home delivery pharmacies offer:

• Three ways to order refills: online, by phone or through the mail
• Up to a 90-day supply of medications at one time
• Choice of notification by text message, email or phone when your order is received and when your prescriptions are mailed
• Free standard shipping any place in the U.S. and automatic refills 

To get started, please call one of our home delivery pharmacies:  

• Walgreens Mail Service² at 1-877-277-7895 (TTY 711)
• Express Scripts^® Pharmacy³ at 1-833-599-0729 (TTY 711)
• Amazon Pharmacy⁴ at 1-855-393-4279 (TTY 711)

To use the mail-order service, complete a prescription order form for either  Walgreens Mail Service, Express Scripts^® Pharmacy, or Amazon Pharmacy.

Need more information? Go to Forms & Documents and download a copy of the Member Handbook and the pharmacy directory.

²Walgreens Mail Service is contracted to provide pharmacy mail services to members of Blue Cross and Blue Shield of Illinois. 

³Express Scripts^® Pharmacy is a pharmacy that is contracted to provide mail pharmacy services to members of Blue Cross and Blue Shield of Illinois. Express Scripts^® Pharmacy is a trademark of Express Scripts Strategic Development, Inc.

⁴Amazon Pharmacy is contracted to provide pharmacy home delivery services to Blue Cross and Blue Shield of Illinois.

Prime Therapeutics LLC provides pharmacy benefit management services for Blue Cross and Blue Shield of Illinois and is owned by 19 Blue Cross and Blue Shield Plans, subsidiaries or affiliates of those plans.

Covered drugs are available at out-of-network pharmacies in emergencies or unusual circumstances and for non-routine access to covered Part D drugs (for example, illness while traveling outside the plan’s service area where there is no network pharmacy). For more information on these special circumstances for out-of-network coverage and/or what pharmacies may be available to you, please contact us.