How to Contact the Illinois Long-Term Care Ombudsman Program

The Illinois Long-Term Care Ombudsman Program (LTCOP) is a program offered by the Illinois Department on Aging. It works to protect the rights of residents in nursing homes and other long-term care facilities.

The LTCOP empowers members in these facilities to take a self-directed approach to care. It also helps with issues members, or their families, have with these care settings.

For more information on the Illinois Long-Term Care Ombudsman Program, please see the resources below.


Illinois Department on Aging, Long-Term Care Ombudsman Program

Senior HelpLine

TTY/TDD 1-888-206-1327


Long-Term Care Ombudsman Program
Illinois Department on Aging
One Natural Resources Way, Suite 100
Springfield, IL 62702-1271


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Member Resources

See the BCCHP Blue KitSM or MLTSS Blue KitSM for details on benefits and services.

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