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Member Resources

Get access to your plan documents and resources, learn how to file a complaint or appeal and find health and wellness information.

Member
Handbook  pdf icon

Certificate of
Coverage  pdf icon

News and Announcements

Nov. 12, 2019 — Members, get a flu shot at no cost when you visit an in-network provider or pharmacy. Members age 6 months and up can get a flu shot at an in-network provider. Or, members age 10 and up can get a flu shot at an in-network pharmacy. You must receive services before Apr. 1, 2020.

May 15, 2019 — You are invited to attend Living365® diabetes classes. Learn more about these classes or, view the calendar of upcoming classes.

View our LifeTimes newsletter for health, wellness and fitness information.

Learn more about the HIPAA disclosure that occurred on Aug. 1, 2019. View the Blue Cross and Blue Shield of Illinois Notification of HIPAA Disclosure here.

Community Calendar

View our member and community calendar to learn about events happening near you.

View the latest community events.

Health and Wellness

We offer programs and resources to help you manage your medical conditions, save money and meet your health care goals.

View Health and Wellness Information