Advantages of Membership
You’re in Good Company
For more than 80 years, Blue Cross and Blue Shield of Illinois (BCBSIL) has offered affordable solutions for health and wellness. Our strength is grounded in our commitment to the health of our members and the communities we serve. Our strength is your strength. And your good health is our goal.
Our large provider network gives you more choices. It makes it easier for you to get the care you need while saving you money.
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Customer Service That Is Focused on You
We focus on your personal needs, not transactions. This sets us apart from other health care insurers. Our customer service team members are empowered to advocate for you. They take responsibility for helping you navigate the health care insurance process and understand your benefits. Our customer service representatives:
- Focus on call quality, not call volume
- Go the extra mile to assist you
- Provide guidance based on your personal situation
- Help you understand and get the most from health and wellness programs and tools
We offer online tools to help make your life a little easier.
You’re in Control with Blue Access for MembersSM
Take control of your health and get the most out of your plan with Blue Access for Members. Just a few minutes online and you’ll have access to services and features that help save you time and money. Blue Access for Members allows you to:
- Review your Evidence of Coverage and Summary of Benefits booklets
- Learn health facts about illnesses and diseases
- Explore ways to have a healthier lifestyle
- Search for and compare doctors, hospitals and pharmacies nearby
Blue Access for Members