Doctors and Hospitals

When picking a doctor, make sure the doctor is a part of the Blue Cross Community Family Health PlanSM network. This is a list of doctors, specialists and hospitals who are approved by your plan. Keep in mind that your plan covers more of the cost of medical services when you stay in the network.

If you choose to see a provider that is not part of the network, your plan may not cover the costs. This means you’ll be responsible for paying for these services out of your own pocket.

Also, some services need approval before treatment or services are received. This approval is called “preauthorization.” You will need approval from the plan before you are treated. Your doctor should know which services need approval and can help with the details.

Do you need help getting to a medical appointment? See transportation services.

Use our Provider Finder® to search for doctors and other health care providers near you.

  • 1-877-860-2837 (TTY/TDD 711)
  • 8 a.m. to 8 p.m. Central Time
    Monday through Friday