Behavioral Health Services

Behavioral health services can help those facing mental health conditions, substance abuse or a behavioral health crisis.

The type of service you might need depends on your personal situation. Call Member Services at 1-877-860-2837 (TTY/TDD 711) and we can help you find out what services are covered. You do not need a referral for a provider that is in our network.

Some of the covered services we offer include:

• Alcohol or drug treatments
• Care during a hospital stay
• Community-based behavioral health services
• Crisis Services
• Day treatment at a hospital
• Intensive outpatient program
• Medication assisted treatment
• Outpatient services, such as a medication management, therapy and counseling
• Residential treatment of substance abuse

Examples of services this plan does not cover are:

• Hypnotherapy
• Biofeedback
• Experimental procedures or non-drug therapies

To learn more about behavioral health services and benefits, see the Member Handbook.

If you are experiencing a behavioral health crisis, please call the Mobile Crisis Response hotline at 1-800-345-9049 (TTY/TDD 711). This is a 24-hour crisis intervention and stabilization service. During a psychiatric or behavioral health crisis, a qualified mental health professional is dispatched to provide a face-to-face screening.