Behavioral Health Services

Behavioral health services can help those facing mental health conditions, substance abuse or a behavioral health crisis.

The type of service you might need depends on your personal situation. Call Member Services at 1-877-860-2837 (TTY/TDD: 711) and we can help you find out what services are covered. You do not need a referral for a provider that is in our network.

Some of the covered services we offer include:

• Alcohol or drug treatments
• Adaptive Behavior Support (ABS) Services for those under the age of 21 diagnosed with Autism Spectrum Disorder
• Care during a hospital stay
• Community-based behavioral health services
• Crisis Services
• Day treatment at a hospital
• Intensive outpatient program
• Medication assisted treatment
• Outpatient services, such as a medication management, therapy and counseling
• Residential treatment of substance abuse

Examples of services this plan does not cover are:

• Hypnotherapy
• Biofeedback
• Experimental procedures or non-drug therapies

To learn more about behavioral health services and benefits, see the Member Handbook.

Family Leadership Council

Your Voice Matters. You are invited on a quarterly basis to join the Family Leadership Council (FLC). The FLC is a group of youth, parents, and community partners joining forces with BCCHP to address issues and discuss opportunities regarding children’s behavioral health and special needs. The goal is to create a team of advocates to better understand the experiences of families accessing public services on behalf of their children. The FLC is a chance for you to:

• Share your experiences and ideas on how to improve children’s behavioral health services and services for children with special needs.
• Help to develop a better family-driven care plan.
• Connect with other families to learn about helpful community resources.

Register for the next FLC meeting!

Mobile Crisis Response Hotline

If you are experiencing a behavioral health crisis, please call the Mobile Crisis Response hotline at 1-800-345-9049 (TTY/TDD: 711). This is a 24-hour crisis intervention and stabilization service. During a psychiatric or behavioral health crisis, a qualified mental health professional is dispatched to provide a face-to-face screening.