Self-Directed Care

As a Blue Cross Community MMAI (Medicare-Medicaid Plan)SM member, you may be able to self-direct and manage some of your health care services.

For example, you and your Care Team may decide you need a Personal Assistant (PA). This would be part of your Individual Care Plan process. The Self-Directed Care Program allows you to hire and manage your PA. You would oversee your PA’s duties and sign his/her time sheet.

You will have an active part in writing and revising your plan of care and services.

The process works like this:

  1. You will receive a call for a health assessment.
  2. After the health assessment, you will be given a Care Coordinator.
  3. You and your Care Coordinator will design your care plan and determine the services you need (PA, meal delivery, equipment needs) based on your health assessment.
  4. Your Care Coordinator will explain self-direction and how the process works.

To find out more about Self-Directed Care, check the Member Handbook on the Forms & Documents page.