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Making an Impact Annual Highlights


Working with a network of nonprofit organizations with deep roots in our communities is one of the most effective ways Blue Cross and Blue Shield of Illinois (BCBSIL) can help members achieve their best health. In 2019, we invested $2 million in community partners with Healthy Kids, Health Families® grants. We also made a two-year, $1 million commitment to the Chicago Flexible Housing Pool and invested in community-based solutions to social determinants of health through the American Heart Association’s Social Impact Fund. And we partnered with Feeding America to support four food banks, distributing 309,000 meals across the state.

See how one grant recipient is bringing healthy food to an underserved community


The first Blue Door Neighborhood CenterSM (BDNC) opened its doors in April 2019 in Chicago’s historic Pullman neighborhood. By the end of the year, BDNC had hosted nearly 6,000 visits. People dropped by to attend classes for yoga and nutrition tips. Others got help with their health insurance or talked to a health educator or care coordinator. The staff worked with 52 non-profit community organizations to deliver programming and services, becoming a hub for all around health and well-being. In November, we started construction to convert a former retail store in the Morgan Park neighborhood into a 130,000-square-foot multipurpose solution center. It’s expected to bring up to 550 jobs to the community — and will be home to the second Blue Door Neighborhood Center.

Watch Pullman celebrate the Blue Door Neighborhood Center’s first 100 days


For 30 years, our Care Van® fleet has partnered with municipal and county health departments to deliver preventive health services and education in communities across the state. They bring services to where people are, addressing gaps in access to care by visiting schools, churches, parks, shopping centers, public housing and community events. In 2019, the Care Van program helped our community partners provide nearly 11,300 immunizations and 11,400 other health services.

Learn more about the Care Van program


Every year, thousands of BCBSIL employees dedicate time and energy to make a difference in our communities. In 2019, more than 4,800 employees volunteered nearly 89,000 hours of their time. Thanks to them, nearly 1,700 non-profit organizations earned matching donations from employees logging their time in our Blue CorpsSM program. BCBSIL employees also contributed $256,000 to the Blue Bear Employee Relief Fund, United Way and other charitable organizations.

Meet our 2019 Volunteer of the Year


We support an environment where all employees feel valued, empowered and recognized for their unique talents, perspectives and differences. We’re proud to have received recognition for this commitment in 2019:

  • 100% on the Disability Equality Index
  • America’s Best Employers for Diversity, Forbes America
  • America’s Best Employers for Women, Forbes America
  • Best Places to Work for LGBT Equality, Human Rights Campaign
  • Military Friendly® designation, Bronze Status


The environment plays a part in the health and well-being of our members and communities. We’re committed to sustainable practices like recycling, waste reduction, renewable energy use and responsible food sourcing. In 2019, we recycled more than 2.4 million pounds of paper, saving 20,000 trees, 3,600 cubic yards of landfill space, more than 8.4 million gallons of water and nearly 450,000 gallons of oil. In October, our cafeteria and catering service began diverting compostable food scraps to convert to nutrient-rich soil for urban agriculture. BCBSIL also participates in the CDP — which helps companies, cities, states and regions manage their environmental impact.

Learn how beehives on our roof help pollination in Chicago

Archived Highlights