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Member Services Overview

Get the Support You Need from Blue Cross and Blue Shield of Illinois

Whether you’re verifying your coverage, checking a claim or updating your preferences, BCBSIL has the tools and resources to help you.

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Member Programs

Learn About Your BCBSIL Perks

Tools and resources that can help you meet your health and wellness goals, save money and get care when you need it most.

Travel with BlueCard

Travel with BlueCard®

Travel with confidence, knowing that you can receive care while away.

Find Out More
Save Money with Blue365

Save Money with Blue365

Our BCBSIL member discount program offers premier health and wellness discounts.

Start Saving With Blue365
Call the Nurseline

Call the Nurseline    

 The 24/7 Nurseline can help answer your health questions, day or night. 

Call to speak to registered nurse
Use Your Wellness Perks

Use Your Wellness Perks

You may have access to wellness programs that can help you get healthy. 

Find Out Now
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FIND CARE

Search for a Doctor or Hospital

Search for in-network doctors, hospitals, urgent care and more in Illinois. When you log in to your BCBSIL online account, you get personalized details that may lower your health care costs.

You may also be able to compare costs for medical services and get estimates for procedures, treatments and tests. 

Get In-Network Care

PRESCRIPTION DRUGS

Get the Most from Your Drug Coverage

Take Advantage Now
Save on prescriptions

Save on prescriptions

Find the lowest-price options for your prescription—personalized to your plan.

Find a pharmacy

Find a pharmacy

Locate an in-network pharmacy close to home or wherever you are.

Manage your prescriptions

Manage your prescriptions

Review all your active prescriptions in one place and order refills.

Sign up for RX delivery

Sign up for RX delivery

Save time and money by signing up to have your prescriptions delivered to your home.

Take Advantage Now
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Secure Member Portal

Your BCBSIL Online Account

Are you a new BCBSIL member? Register for your online account, Blue Access for Members℠, to have your health plan info all in one place.

Log in to BAM

PAY YOUR BILL

Make a Payment

There are a few ways you can pay your monthly premium. Learn about your options for paying online, setting up automatic payments and more.

Make a Payment

Individual & Family Plans

Make a Payment
Make a Payment

Medicare Plans

Make a Payment
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FORM FINDER

Get the Forms You Need

Find the BCBSIL health plan forms you may need to set up automatic payments, file a claim and more in our Form Finder tool.

Search for Forms

HELP CENTER

Need Help with Something Else?

Check out the Help Center for answers to your member services questions. Learn common terms, how coverage works and much more. You can also contact us if you have questions. 

Go to Help Center