Member Services

Our Blue Cross and Blue Shield of Illinois member services can help you best use your health care plan.

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Blue Access for MembersSM

With a BAM account, you'll have your health plan info, all in one place. Make a payment, find a doctor, check your claim status and get an overview of your coverage.

Sign up or log in to your account

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Prescription Drug Lists

Your covered drugs may have changed since last year. Check the drug list that matches your plan to find your prescriptions’ out-of-pocket costs and special requirements.

Review drug lists

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Mobile App

Take your plan on-the-go. Easily access your coverage and claims status, review your spending, use your virtual member ID card and so much more. 

Learn about our mobile app

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Find Care Tool

With our Find Care tool, you can search for in-network doctors, hospitals, pharmacies, urgent care and more. Log in using your BAM account to get results specific to your plan.

Search in-network care

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Update Your Preferences

Go digital with your communication preferences. Choosing to get your BCBSIL communication by email or text can help you better keep track of important information about your health plan.

Choose my contact preferences

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Get Answers

Understanding your plan is the best way to use it! If you want to learn more about health insurance or have a question about BCBSIL membership, visit our FAQs page for more information.

Explore FAQs

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Form Finder

Find health plan forms you or your doctor may need like Auto Bill Pay, the Protected Health Information (PHI) Authorization Form, the Prior Authorization Form and more through our Form Finder tool.

Use our Form Finder

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Make a Payment

There are a few ways you can make your monthly payments. Learn more about our secure member portal, make your first health plan payment and sign up for Auto Bill pay.

Pay your bill

Last Updated: July 18, 2024