Things You Can Do Now
Here are some things you can do while you wait for your coverage to start.
Track Your Application
Follow your health plan application's progress. Also learn if you'll need to provide anything else.
Make Your First Payment
Don't forget, your application is not complete until you make your first payment. If you haven’t already, go ahead and make your first premium payment.
Find a Doctor or Hospital
You can search for an in-network doctor and select a primary care provider (PCP).
Look for Membership Materials
After you make a payment, we usually need a few days to process your application. Then, you should start receiving your Welcome Letter or Email and other materials like:
Member ID Card
If you chose a new plan during the Open Enrollment Period or Special Enrollment Period, you should get your new member ID cards once your payment is received and application is processed.
It has details like your policy number and our Customer Service phone number.
If you have a PPO health plan, you and any covered dependents will get member ID cards in your name only. If you have an HMO plan, any covered dependents will get an ID card with their name and yours.
Member Welcome Kit
Just like your member ID card, you should get your Member Kit after both your payment and application get processed.
You'll get the specifics you need for your 2023 health care coverage, such as your Plan Benefit Book. Your book will include details on what’s covered with your plan.
You’ll also find helpful information and forms including:
- Frequently Asked Questions
- Member Guide
- Auto Bill Pay
- Contact Guide
- Protected Health Information (PHI), or Standard Authorization Form
Get Set Up Online
We have tools that can help you access your account and plan details anytime, anywhere.
Sign Up or Log In to Blue Access for MembersSM (BAMSM)
When you sign in to Blue Access for Members, you can securely manage your health plan online and review your claims. After using the details on your member ID card to sign up, you can:
- View or request a replacement member ID card.
- Tell us how you want to hear from us.
- Find in-network doctors and pharmacies. If your health plan has preferred pharmacies, you can pay lower copay or coinsurance amount for your prescriptions at these places.
- Review your Explanation of Benefits (EOB) for helpful details that show what’s covered and what you may owe your provider.
Download Our BCBSIL Mobile App
Using our mobile app lets you:
- Find nearby in-network doctors and hospitals
- Review your claims, coverage and deductible information
- Show proof of insurance with your digital member ID card
- Track your exercise and stress with your iPhone® and Apple Watch
