Maximize Your Medicare Plan
We want you to get the most from your new plan. In this section, you’ll find resources to help you get started with your plan, maximize your benefits, use online tools, learn about claims and more.
Call us before calling Medicare. Because Blue Cross Medicare Advantage is your Medicare plan, you should call us with all your questions. Our customer service team will let you know if your question can be answered by Medicare. Call the customer service number listed on the back of your member ID card.
You have access to wellness programs, and tools and resources to help you manage your health. These include:
Blue365® Member Discount Program*
Blue365 is a website for health-focused discounts. With discounts on health-related products as well as health and fitness clubs, and weight-loss programs and much more, you can decide what choices are right for you while saving money.
Free Fitness Program
SilverSneakers®† Fitness Program helps you to get fit the way you want, when you want. And it’s free!
SilverSneakers is a free fitness program for seniors. Membership includes unlimited access to gyms and fitness centers in the network. Weights, treadmills, pools and other amenities are included. Specialized fitness classes are designed for people of all abilities and are led by certified instructors. These low-impact classes focus on improving strength and endurance, mobility, flexibility, range of motion, balance, agility and coordination.
SilverSneakers is a welcoming community where you can have fitness fun with friends and meet new people.
1-866-584-7389 TTY 711
Monday – Friday, 8:00 a.m. – 8:00 p.m. ET
Rewards & Incentives
Use our online tools to get the most out of your health insurance plan.
*Blue365 is only available to BCBSIL members with active health plan coverage. Members who do not have an active health plan with BCBSIL will not be able to register on the Blue365 website. The relationship between Blue365, its vendors and BCBSIL is that of independent contractors.
†The SilverSneakers® Fitness program is a wellness program owned and operated by Tivity Health, Inc., and independent company. Tivity Health and SilverSneakers are registered trademarks of Tivity Health, Inc. and/or its subsidiaries.