Need Assistance?

If you have questions about the Blue Cross Community Family Health PlanSM, please contact us.

  • Member Services representatives are available at 1-877-860-2837 (TTY/TDD 711)

We are available seven (7) days a week. Our call center is open Monday-Friday 8:00 a.m. – 8:00 p.m. Central time. On weekends and Federal holidays, voice messaging is available. If you leave a voice message, a Member Services representative will return your call no later than the next business day. The call is free.

You can also write to us at:

Blue Cross Community Family Health Plan
P. O. Box 3418
Scranton, PA 18505

This information is available for free in other languages and alternative formats.

  • You can get this document in Spanish, or speak with someone about this information in other languages for free. Call 1-877-860-2837 (TTY/TDD 711). The call is free.

En Español

Usted puede obtener este documento en español o hablar con alguien, de forma gratuita, acerca de esta información en otros idiomas. Llame al 1-877-860-2837 (TTY/TDD 711). La llamada es gratuita.

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