All Contracted Providers Will Now Display in Provider Finder®

March 3, 2022

In October 2021, we told you about the Consolidated Appropriations Act (CAA) of 2021 and its requirements for provider directory information. One requirement is that all contracted providers must now be listed in our Provider Finder, including those who chose not to be listed in the past. 

If you previously chose not to be listed in our Provider Finder, your directory information will now be displayed starting this month. Directory information includes name, location and office hours, contact information, specialties, languages spoken, credentials, affiliations and whether you’re accepting new patients. The address you’ve provided to Blue Cross and Blue Shield of Illinois (BCBSIL) will be displayed.

To verify or update your information, use the Availity® Provider Data Management feature (preferred) or our Demographic Change Form. Facilities may only use the Demographic Change Form to verify and update information. Under the CAA, your provider directory information must be verified every 90 days. Learn more on our Verify and Update Your Information page.

To enable BCBSIL to meet the two-day update requirement defined by CAA, we won’t accept changes by email, phone or fax. Any demographic updates requested through these channels will be rejected and closed.  

If you have questions regarding Illinois HMO, contact your assigned HMO Provider Network Consultant.  

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.