AIM Specialty Health (AIM) is an operating subsidiary of Anthem and an independent third party vendor that is solely responsible for its products and services. Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding third party vendors and the products or services they offer.
Contact Us
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Contact Name/Description |
URL/Email/Phone/Fax |
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AIM Specialty Health® (AIM) OptiNet®Obtain or confirm a patient’s Radiology Quality Initiative (RQI) number |
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Availity® EssentialsRegister with Availity Essentials to verify eligibility and benefits, submit benefit preauthorization requests, obtain claim status, view provider claim summaries and more |
availity.com |
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Behavioral Health Unit |
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BlueCard® HotlineCall for out-of-state member eligibility and benefits |
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eviCore healthcare (eviCore)Obtain benefit preauthorization for certain care categories |
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Federal Employee Program® (FEP®)Verify eligibility and benefits and/or check claim status for FEP members |
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Fraud HotlineReport concerns to the BCBSIL Special Investigations Department (SID) |
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Government Provider Network Services HotlinesBlue Cross Community Health PlansSM (BCCHPSM) Blue Cross Community MMAI (Medicare-Medicaid Plan)SM Blue Cross Medicare AdvantageSM (HMO and PPO) |
BCCHP: (p) 1-877-860-2837 (f) 1-855-297-7280 MMAI: (p) 1-877-723-7702 (f) 1-855-674-9193 Medicare Advantage: (p) 1-877-774-8592 (f) 1-855-674-9192 |
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Provider Network Consultants (PNCs)Our PNCs can offer information on how to use online tools, BCBSIL products and initiatives, provider education opportunities and personalized office visits. |
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Provider Customer ServiceIf you do not have online access, use our automated phone system for eligibility and benefits and other self-service requests |
Monday - Friday 8 a.m. - 11:30 p.m. (CT), Saturday 6 a.m. - 3:30 p.m. (CT), Sunday - Closed |
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Provider Learning OpportunitiesComplimentary training for PPO providers, billing services, clinical and administrative staff who are new or already participating in the BCBSIL network |
To register, visit the Webinars and Workshops page. |
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Provider Services RosterRequest a roster for your practice |
Email Tax Identification Number to ILProviderRosterRequests@bcbsil.com |