Blue Cross and Blue Shield of Illinois (BCBSIL) offers free webinars and workshops for the independently contracted providers who work with us. This includes webinars that offer continuing education credit. Other trainings focus on electronic options and other helpful tools and resources.
Webinars
To register now for a webinar on the list below, click on your preferred session date.
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Description |
Dates |
Session Times |
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Availity® Essentials and BlueApprovRSM Prior Authorizations Tools
Learn how to electronically submit inpatient and outpatient prior authorization handled by BCBSIL using the Availity Essentials Authorizations tool. You’ll also learn how to access and submit inpatient and/or outpatient medical/surgical, behavioral health and specialty pharmacy drug prior authorization requests through BlueApprovR.
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Oct. 4, 2023 
Oct. 11, 2023 
Oct. 18, 2023 
Oct. 25, 2023  |
11 a.m. to 12:30 p.m.
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Availity Essentials Claim Status, Clinical Appeals, Reconsiderations and Message This Payer
Learn how to verify claim status, submit and monitor clinical claim appeals and reconsiderationsonline and Message This Payer online using the Availity Essential Portal. |
Oct. 5, 2023 
Oct. 12, 2023 
Oct. 19, 2023 
Oct. 26, 2023 
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11 a.m. to 12:30 p.m.
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Availity Essentials Instructor-Led Training
Register for this session to better understand how electronic transactions can work for your organization. You’ll learn the importance of Manage My Organization, how to use the Patient ID Finder, instruction on the newly updated Eligibility and Benefits capability as well as the Electronic Predetermination process. |
Oct. 17, 2023 
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11 a.m. to noon
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Availity Remittance Viewer and Provider Claim Summary
These online tools give providers and billing services a convenient way to view claim detail information from the 835 Electronic Remittance Advice and the Provider Claim Summary. Attend a webinar to learn how to gain or grant access, conduct a search, view general and payer-specific information, and save or print results.
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Oct. 19, 2023  |
1 to 2 p.m. |
BlueApprovR: Prior Authorization Process
Learn how to access via Availity Essentials to submit and secure real-time approvals for inpatient and/or outpatient prior authorization requests for medical/surgical services, specialty pharmacy drugs and behavioral health services for many BCBSIL commercial members.
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Oct. 5, 2023 
Oct. 12, 2023 
Oct. 19, 2023 
Oct. 26, 2023 
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10 to 11 a.m.
1 to 2 p.m.
1 to 2 p.m.
1 to 2 p.m.
1 to 2 p.m. |
BCCHPSM and MMAI Required Provider Training Webinars
If you provide care and services to our Blue Cross Community Health PlansSM (BCCHP) and/or Blue Cross Community MMAI (Medicare-Medicaid Plan) SM and members, please join us for guided webinars that will review all the provider trainings required by the Centers for Medicare & Medicaid Service and/or Illinois Department of Healthcare and Family Services.
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Oct. 10, 2023 
Oct. 17, 2023 
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1 to 3 p.m.
10 a.m. to noon
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Claim Reconsideration Requests via Availity® Essentials
BCBSIL is hosting complimentary webinars for providers to learn how to electronically submit Claim Reconsiderations for situational finalized claim denials (including BlueCard® out-of-area claims). To register for a training session, select your preferred date and time below.
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Sept. 27, 2023 
Sept. 29, 2023  |
9 to 10 a.m.
3 to 4 p.m.
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Monthly Provider Hot Topics Webinar
Stay up to date on the latest news from BCBSIL! Engage with our PNCs to learn about upcoming initiatives, program changes and updates, as well as general network announcements. |
Oct. 12, 2023  |
10 to 11:30 a.m.
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Monthly Provider Hot Topics Webinar
Stay up to date on the latest news from BCBSIL! Engage with our PNCs to learn about upcoming initiatives, program changes and updates, as well as general network announcements. |
Oct. 12, 2023  |
10 to 11:30 a.m.
|
Orientation Webinars for New Commercial Providers
Learn how we can best work together to improve the health of our members. Ask questions and engage with our PNCs on topics such as care coordination, third party vendors, claims, prior authorization and required provider training. |
Oct. 19, 2023 
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10 to 11:30 a.m.
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Orientation Webinars for New BCCHP and/or MMAI Providers
Learn how we can best work together to improve the health of our members. Ask questions and engage with our PNCs on topics such as network participation and benefits, claims, post-processing claim inquiries, supplemental resources, credentialing and contracting. |
Oct. 26, 2023 
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10 to 11 a.m.
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Webinars Offering Continuing Education Credits
Earn continuing education credits with the free webinars below.
Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third party vendors and the products and services they offer.
HEDIS is a registered trademark of the National Committee for Quality Assurance.
Checking eligibility and benefits and/or obtaining prior authorization is not a guarantee of payment of benefits. Payment of benefits is subject to several factors, including, but not limited to, eligibility at the time of service, payment of premiums/contributions, amounts allowable for services, supporting medical documentation, and other terms, conditions, limitations, and exclusions set forth in the member’s policy certificate and/or benefits booklet and or summary plan description. Regardless of any prior authorization or benefit determination, the final decision regarding any treatment or service is between the patient and the health care provider. If you have any questions, call the number on the member's BCBSIL ID card.