Webinars and Workshops

Blue Cross and Blue Shield of Illinois (BCBSIL) offers free webinars and workshops for the independently contracted providers who work with us. These trainings focus on electronic options and other helpful tools and resources. Note: All times listed are Central Time (CT).

Webinars

To register now for a webinar on the list below, click on your preferred session date.

Description Dates Session Times
Availity® Essentials Authorizations Tool
Learn how to electronically submit inpatient and outpatient benefit preauthorization requests handled by BCBSIL.

Nov. 30, 2022 
Dec. 7, 2022 
Dec. 14, 2022 
Dec. 21, 2022 
Dec. 28, 2022 

11 a.m. to noon

Availity Claim Status and Clinical Claim Appeals
Learn how to verify detailed claim status and submit clinical claim appeals online using Availity’s Claim Status tool.

Dec. 1, 2022 
Dec. 8, 2022 
Dec. 15, 2022 
Dec. 22, 2022 
Dec. 29, 2022 

11 a.m. to noon

Availity Orientation: Save Time and Go Online

Dec. 6, 2022 
Dec. 13, 2022 
Dec. 20, 2022 
Dec. 27, 2022 

11 a.m. to noon

Availity Remittance Viewer and Reporting On-Demand 
These online tools give providers and billing services a convenient way to view claim detail information from the 835 Electronic Remittance Advice (835 ERA) and the Provider Claim Summary (PCS). Attend a webinar to learn how to gain or grant access, conduct a search, view general and payer-specific information and save or print results.

Dec. 15, 2022 

1 to 2 p.m. 

Avoidance of Inappropriate Antibiotic Use
Join us for free webinar on preventing antibiotics overuse. Physicians (M.D.s and D.O.s), physician assistants and nurse practitioners will earn one continuing medical education credit (CME) for attending.

Register or sign in to join now 

This recording will be available through Dec. 31, 2022.

BCCHPSM and MMAI Required Provider Training Webinars 
If you provide care and services to our Blue Cross Community MMAI (Medicare-Medicaid Plan)SM and/or Blue Cross Community Health PlansSM (BCCHP) members, please join us for guided webinars that will review all the provider trainings required by the Centers for Medicare & Medicaid Service (CMS) and/or Illinois Department of Healthcare and Family Services (HFS).

Dec. 13, 2022 

1 to 3 p.m.
Behavioral Health Webinar: Diabetes and Behavioral Health
This training focuses on addressing behavioral health conditions in the primary care setting, with treatment options across various care settings. Those who attend will earn one CME or continuing education unit (CEU).

Register or sign in to join now 

This recording will be available through Dec. 31, 2022.
Behavioral Health Webinar: Differential Diagnoses of Depression: Assessment and Treatment
Discussion will include a high-level overview of depression and differential diagnoses, as well as assessment and treatment. Those who attend will earn one CME or CEU.

Register or sign in to join now 

This recording will be available through Dec. 31, 2022.
Behavioral Health Webinar: Substance Abuse – Coordinating Care and Improving Follow-Up
This introductory training focuses on addressing substance abuse in the primary care setting, with treatment options across various care settings. Those who attend will earn one CME or CEU.

Register or sign in to join now 

This recording will be available through Dec. 31, 2022.
BlueApprovRSM: Prior Authorization Process Enhancements via Availity
Learn how to access and use BlueApprovR via Availity to submit and secure real-time approvals for specialty pharmacy drug and behavioral health clinical evaluation prior authorization requests for many BCBSIL commercial members.

Nov. 30, 2022 
Dec. 5, 2022 
Dec. 7, 2022 
Dec. 9, 2022 
Dec. 12, 2022 
Dec. 14, 2022 
Dec. 16, 2022 
Dec. 19, 2022 
Dec. 20, 2022 

11 a.m. to noon
1 to 2 p.m.
11 a.m. to noon
1 to 2 p.m.
1 to 2 p.m.
11 a.m. to noon
1 to 2 p.m.
1 to 2 p.m.
1 to 2 p.m.
Blue Cross Medicare Advantage (PPO)SM and Blue Cross Medicare Advantage (HMO)SM Provider Orientation
Effective Jan. 1, 2023, BCBSIL Medicare Advantage Plan is expanding to additional counties within the State of Illinois. These orientation webinars will give you the opportunity to ask the Provider Network Consultants (PNCs) questions and will highlight topics such as provider enrollment, eligibility and benefits, claim submission and review and additional resources.
Dec. 6, 2022 
Dec. 15, 2022 

10 to 11:30 a.m.
1 to 2:30 p.m.
HEDIS® Changes in 2023
Register today to learn about the changes for Healthcare Effectiveness Data and Information Set in 2023 how it will affect providers. This session will highlight the use of HEDIS to move from measurement to improvement by emphasizing equitable care through the identification of health disparities and Social Determinants of Health.

Dec. 14, 2022 
Jan. 5, 2023 
Jan. 19, 2023 

Noon to 1 p.m.
Medicaid HEDIS 102 Training – Adults
This training provides a deeper dive into the HEDIS measures and changes using National Committee for Quality Assurance (NCQA) technical specifications for guidance on HEDIS measures. It will also provide an opportunity to connect with a point of contact at BCBSIL for Quality Improvement questions.

Dec. 7, 2022 

Noon to 12:30 p.m.
Medicaid HEDIS 102 Training – Pediatrics
This training provides a deeper dive into the HEDIS measures and changes using NCQA technical specifications for guidance on HEDIS measures. It will also provide an opportunity to connect with a point of contact at BCBSIL for Quality Improvement questions.
Dec. 7, 2022 

12:30 to 1 p.m.

Monthly Provider Hot Topics Webinar
These monthly webinars will be held through December 2022. They are customized for the BCBSIL contracted provider community. BCBSIL Provider Network Consultants (PNCs) will use this format to share upcoming initiatives, program changes and updates, as well as general network announcements.

Dec. 8, 2022 

 

10 to 11:30 a.m.

Orientation Webinars for New Commercial Providers
These orientation webinars will give you the opportunity to ask the PNCs questions and will highlight topics such as care coordination, third party vendors, claims, prior authorization and required provider training.

Dec. 14, 2022 

10 to 11:30 a.m.

Orientation Webinars for MMAI and/or BCCHP Providers
These orientation webinars will give you the opportunity to ask the PNCs questions and will highlight topics such as network participation and benefits, claims, post-processing claim inquiries, supplemental resources, credentialing and contracting.

Dec. 15, 2022 

3 to 4:30 p.m.
10 to 11:30 a.m.

Provider Resource Webinar
This webinar will provide additional information and resources to help BCBSIL Commercial providers resolve common topics of concern.

Dec. 7, 2022 

1 to 3 p.m.

 

Workshops

BCBSIL is sponsoring a webinar series for providers about vaccine confidence and strategies with Merck & Co., Inc. BCCHP and MMAI members can register below. Read more on News and Updates

Description Dates Session Times

Vaccine Confidence in Pediatrics   

Dec. 1, 2022

Noon to 1 p.m.

Vaccine Confidence in Adolescents  

Dec. 13, 2022

Noon to 1 p.m.

Adult Conversation on Human Papilloma Virus (HPV) 

Jan. 10, 2023

Noon to 1 p.m. 

Strategies to Increase Vaccine Confidence  

Jan. 18, 2023

Noon to 1 p.m.

Gaps in Care: Examining Social Determinants of Health to Improve Recommended Vaccination Rates   

Jan. 24, 2023

Noon to 1 p.m.

Vaccine-related Patient Scenarios Using Motivational Interviewing 

Feb. 1, 2023

Noon to 1 p.m.

 

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third party vendors and the products and services they offer.

HEDIS is a registered trademark of the National Committee for Quality Assurance.

Checking eligibility and benefits and/or obtaining prior authorization is not a guarantee of payment of benefits. Payment of benefits is subject to several factors, including, but not limited to, eligibility at the time of service, payment of premiums/contributions, amounts allowable for services, supporting medical documentation, and other terms, conditions, limitations, and exclusions set forth in the member’s policy certificate and/or benefits booklet and or summary plan description. Regardless of any prior authorization or benefit determination, the final decision regarding any treatment or service is between the patient and the health care provider. If you have any questions, call the number on the member's BCBSIL ID card.

The New Mexico Osteopathic Medical Association (NMOMA) is accredited by the American Osteopathic Association to provide osteopathic continuing medical education for physicians. NMOMA designates this program for a maximum of 1 AOA Category 1-A credits and will report CME and specialty credits commensurate with the extent of the physician's participation. 

Social Work CEUs Approved by NASW-NM. The Licensee must maintain proof of continuing education courses taken for the past four (4) years. The New Mexico Regulations and Licensing Department, Boards and Commissions, Social Work Licensing Board reserves the right to audit a licensee’s continuing education records as it deems necessary. This event has been approved for a total of 1.5 CEUs.

Physicians, nurses, physician assistants, physical and occupational therapists, and psychologists can use AOA Cat 1-4 credit toward licensure. Social workers and mental health counselors (LPC, LCPC, LPCC) can use the Social Work CEU credit toward licensure.