Blue Cross and Blue Shield of Illinois (BCBSIL) offers free webinars and workshops for the independently contracted providers who work with us. This includes webinars that offer continuing education credit. Other trainings focus on electronic options and other helpful tools and resources. Note: All times listed are Central Time (CT).
Webinars and Workshops
Webinars
To register now for a webinar on the list below, click on your preferred session date.
| Description | Dates | Session Times |
|---|---|---|
| Annual Health Assessments Webinar Join the BCBSIL Provider Education Team for a discussion about Annual Health Assessments including documentation standards, chronic conditions and frequently addressed questions. |
March 17, 2023  |
Noon to 12:30 p.m. |
Availity® Essentials Prior Authorizations and BlueApprovRSM Tool |
March 15, 2023 March 22, 2023 March 29, 2023 April 5, 2023 April 12, 2023 April 19, 2023 April 26, 2023 |
11 a.m. to noon |
Availity Claim Status, Clinical Claim Appeals and Message This Payer |
March 16, 2023 March 23, 2023 March 30, 2023 April 6, 2023 April 13, 2023 April 20, 2023 April 27, 2023 |
11 a.m. to noon |
| Availity Orientation: Save Time and Go Online Join us for a review of electronic transactions, provider tools and helpful online resources. |
March 14, 2023 March 21, 2023 March 28, 2023 April 4, 2023 April 11, 2023 April 18, 2023 April 25, 2023 |
11 a.m. to noon |
Availity Remittance Viewer and Reporting On-Demand |
March 16, 2023 April 20, 2023 |
1 to 2 p.m. |
BlueApprovR: Prior Authorization Process |
March 16, 2023 March 23, 2023 March 30, 2023 April 6, 2023 April 13, 2023 April 20, 2023 April 27, 2023 |
10 to 11 a.m. |
| Blue Cross Medicare Advantage (PPO)SM and Blue Cross Medicare Advantage (HMO)SM Provider Orientation Effective Jan. 1, 2023, BCBSIL Medicare Advantage Plan is expanding to additional counties within the State of Illinois. These orientation webinars will give you the opportunity to ask the Provider Network Consultants (PNCs) questions and will highlight topics such as provider enrollment, eligibility and benefits, claim submission and review and additional resources. |
10 to 11 a.m. 1 to 2 p.m. |
|
| Monthly Provider Hot Topics Webinar These monthly webinars will be held through December 2023. They are customized for the BCBSIL contracted provider community. PNCs will use this format to share upcoming initiatives, program changes and updates, as well as general network announcements. |
April 13, 2023 |
10 to 11:30 a.m. |
| Orientation Webinars for New Commercial Providers Learn how we can best work together to improve the health of our members. Ask questions and engage with our PNCs on topics such as care coordination, third party vendors, claims, prior authorization and required provider training. |
April 27, 2023 |
10 to 11 a.m. |
| Orientation Webinars for New MMAI and/or BCCHP Providers Learn how we can best work together to improve the health of our members. Ask questions and engage with our PNCs on topics such as network participation and benefits, claims, post-processing claim inquiries, supplemental resources, credentialing and contracting. |
April 26, 2023 |
10 to 11 a.m. |
| Provider Resource Webinar This webinar will provide additional information and resources to help BCBSIL providers resolve common topics of concern. |
March 16, 2023 |
1 to 3 p.m. |
| Website Review Webinar Join us for a tour of the BCBSIL Provider website. The information covered will include both government and commercial lines of business. |
March 23, 2023 |
10 a.m. to noon |
Webinars Offering Continuing Education Credits
Earn continuing education credits on behavioral health and cultural awareness in health care at the free webinars below.
- Behavioral Health: Learn more
- Cultural Awareness in Health Care: Learn more
Workshops
| Description | Dates | Session Times |
|---|---|---|
| Quarterly Provider Forum Join your BCBSIL PNCs for the first quarterly forum of 2023. Topics will include Medicaid Member Redetermination, Quality Updates and Required Training Reminders. All professional providers and/or their office staff are welcome. |
9 to 10:15 a.m. |
Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third party vendors and the products and services they offer.
HEDIS is a registered trademark of the National Committee for Quality Assurance.
Checking eligibility and benefits and/or obtaining prior authorization is not a guarantee of payment of benefits. Payment of benefits is subject to several factors, including, but not limited to, eligibility at the time of service, payment of premiums/contributions, amounts allowable for services, supporting medical documentation, and other terms, conditions, limitations, and exclusions set forth in the member’s policy certificate and/or benefits booklet and or summary plan description. Regardless of any prior authorization or benefit determination, the final decision regarding any treatment or service is between the patient and the health care provider. If you have any questions, call the number on the member's BCBSIL ID card.