Webinars and Workshops

Blue Cross and Blue Shield of Illinois offers free webinars and workshops for the independently contracted providers who work with us. This includes scheduled webinars and on demand training modules that focus on electronic options and other helpful tools and resources. Some webinars offer continuing education credit.

On Demand Trainings

Access and view these recorded sessions at your convenience.
Illinois Medicaid Professional Provider Orientation 

Webinars

To register now for a webinar on the list below, click on your preferred session date.

Description Dates Session Times

Availity® Essentials, Prior Authorizations and Recommended Clinical Review Tools 
Learn how to use Availity Essentials Authorizations to electronically submit inpatient and outpatient prior authorizations, and RCR requests handled by BCBSIL using the Availity Authorizations and Referral and BlueApprovRSM tools.

July 31, 2024
Aug. 7, 2024
Aug.14, 2024

11 a.m. to 12:30 p.m.

Availity Essentials Claim Status, Clinical Appeals, Reconsiderations and Message This Payer 
Learn how to verify enhanced claim status, submit clinical claim appeals reconsiderations requests and Message This Payer online using the Availity Claim Status tool.
Aug. 1, 2024
Aug. 8, 2024
Aug. 15, 2024

11 a.m. to 12:30 p.m.

Availity Essentials Instructor-Led Training
Register for this session to better understand how electronic transactions can work for your organization. You’ll learn the importance of Manage My Organization, how to use the Patient ID Finder, instruction on how to verify patients' Eligibility and Benefits and more online options.

Coming Soon

 

Availity Remittance Viewer and Provider Claim Summary
These online tools give providers and billing services a convenient way to view claim detail information from the 835 Electronic Remittance Advice and the Provider Claim Summary. Attend a webinar to learn how to gain or grant access, conduct a search, view general and payer-specific information, and save or print results.

Coming Soon  

Monthly Provider Hot Topics Webinar
Stay up to date on the latest news from BCBSIL! Engage with our PNCs to learn about upcoming initiatives, program changes and updates, as well as general network announcements.

Aug. 8, 2024


 

10 to 11:30 a.m.

Orientation Webinars for New BCCHPSM and/or MMAI Providers
Learn how we can best work together to improve the health of our Blue Cross Community Health PlansSM and Blue Cross Community MMAI (Medicare-Medicaid Plan)SM members. Ask questions and engage with our PNCs on topics such as network participation and benefits, claims, post-processing claim inquiries, supplemental resources, credentialing and contracting.

Aug. 22, 2024


 

1 to 2 p.m.

Orientation Webinars for New Commercial Providers
Learn how we can best work together to improve the health of our members. Ask questions and engage with our PNCs on topics such as care coordination, third party vendors, claims, prior authorization and required provider training.

Aug. 14, 2024

1 to 2:30 p.m.

Provider Resource Webinar: Contracting and Credentialing
Learning about contracting and credentialing, updating your information and the roster process. We’ll also review the Provider Onboarding Form and Demographic Change Form.

Aug. 13, 2024

10 a.m. to noon

 

Webinars Offering Continuing Education Credits

Earn continuing education credits with the free webinars below.

  • Avoiding Antibiotics Overuse: Learn more
  • Behavioral Health: Learn more
  • Chronic Kidney Disease Management Strategies for Primary Care Providers: Learn more
  • Cultural Awareness in Health Care: Learn more

 

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third party vendors and the products and services they offer.

HEDIS is a registered trademark of the National Committee for Quality Assurance.

Checking eligibility and benefits and/or obtaining prior authorization is not a guarantee of payment of benefits. Payment of benefits is subject to several factors, including, but not limited to, eligibility at the time of service, payment of premiums/contributions, amounts allowable for services, supporting medical documentation, and other terms, conditions, limitations, and exclusions set forth in the member’s policy certificate and/or benefits booklet and or summary plan description. Regardless of any prior authorization or benefit determination, the final decision regarding any treatment or service is between the patient and the health care provider. If you have any questions, call the number on the member's BCBSIL ID card.