We’ve Made Updates to the Policy and Procedure Information on Our Provider Website

December 30, 2022

We appreciate the care and services you provide to our Blue Cross Community Health PlansSM (BCCHPSM), Blue Cross Community MMAI (Medicare-Medicaid Plan)SM, Blue Cross Medicare Advantage (HMO) SM, Blue Cross Medicare Advantage (PPO)SM and Commercial PPO plan members.

The Blue Cross and Blue Shield of Illinois (BCBSIL) Provider Manuals in the Standards and Requirements section on our Provider website have been updated with the most current provider manual for each of the lines of business listed above. The Standard and Requirements section is intended to provide Medical Groups/Independent Practice Associations (MGs/IPAs) with an overview of established BCBSIL guidelines, access to provider manuals, and the necessary steps needed to be completed in the treatment of members. As a reminder, each provider manual section is displayed as a separate document, allowing you to easily navigate to the information you need. The updated provider manuals are effective Jan. 1, 2023.

For more information regarding the Standards and Requirements for each of your contracted lines of business, please contact your assigned Provider Network Consultant.