Availity® Essentials Claim Status Tool Update

May 20, 2022

Starting on May 22, 2022, providers must use the “Select a Provider” drop-down list in the Availity Claim Status tool for the NPI number to populate in the Member and Claim number search options.

To ensure the provider information is available in the Select a Provider drop-down list, your Availity Administrator must add the NPI number to Manage My Organization (previously known as Express Entry) located in My Account Dashboard on the Availity Essentials home page.


Refer to the Claim Status User Guide in the Provider Tools section of our website for more information. If you have questions or feedback, email our Provider Education Consultants

If your provider organization is not yet registered with Availity, you can sign up today on Availity Essentials. For help with registration or adding provider information to your Availity account, call Availity Client Services at 800-282-4548.


Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.