November 8, 2021
As we announced in our October 2021 Blue Review, the Blue Cross and Blue Shield of Illinois (BCBSIL) Network Operations team is retiring the following phone number/voicemail and email address: 312-653-6555,
NetOps_provider_update@bcbsil.com.
- The above phone number/voicemail was deactivated in October.
- The above email address is slated for deactivation in December 2021.
- This change is part of an effort to streamline provider inquiries and improve administrative processes.
We encourage you to refer to our Provider website for the most up-to-date information and resources. To help ensure a seamless transition, please refer to the article in our October Blue Review for a sampling of commonly asked questions.
This information doesn’t apply to HMO.