July 20, 2020
Blue Cross and Blue Shield of Illinois (BCBSIL) is continuing its expanded telehealth benefits program and waiving member cost-sharing through Dec. 31, 2020, for our Medicare (excluding Part D) and Medicare Supplement members, which includes Blue Cross Medicare Advantage (PPO)SM and Blue Cross Medicare Advantage (HMO)SM members. These members can access in-network telehealth services at no cost-share for medically necessary, covered services and treatments consistent with the terms of the member’s benefit plan.
Blue Cross Medicare Advantage (PPO) and Blue Cross Group Medicare Advantage (PPO)SM members have access to telehealth services with out-of-network providers but will be responsible for member cost-share for these services consistent with the terms of their plans.
To check telehealth eligibility and benefits for a member, call our Provider Services at 877-774-8592 for individual and 877-299-1008 for group Medicare plans.
Any fee schedule or coding changes related to telehealth benefits will be communicated 90 days in advance on the News and Updates page or through the Blue Review newsletter.