What BCBSIL is Doing to Address Health Equity and SDoH

BCBSIL is committed to helping improve health equity for our members and the communities that we serve. The prevalence of health disparities has both a moral and economic imperative for action. Consequently, we are seeking to address opportunities to help improve health equity within the health care delivery system and outside of health care, upstream from disease and medical treatment.  

Blue Door Neighborhood CenterSM  

BCBSIL is committed to helping improve health equity for our members and the communities that we serve. One way we are doing this is by opening Blue Door Neighborhood Centers (BDNCs) in Chicago communities where some of our more vulnerable members live, work and play.

We currently have locations in three neighborhoods:

  • Pullman – Opened in April 2019 at 756 E. 111th St., Suites 102 & 103 in Chicago’s historic Pullman neighborhood
  • Morgan Park – Scheduled to open in August 2020, this BDNC will bring up to 550 jobs to 11840 S. Marshfield Avenue in the Morgan Park community
  • South Lawndale – Scheduled to open by the end of 2020, this BDNC will occupy nearly 9,000 square feet at 2551 W. Cermak Avenue in South Lawndale’s Little Village community

BDNCs offer the following at no cost to BCBSIL members and non-members:

  • Classes on healthy meal planning, exercising and relaxing through meditation
  • Workshops on managing health conditions, like heart disease and asthma
  • Resources for understanding and using health insurance
  • Tips for connecting to community services that provide food and transportation

Care Van® Program   For nearly 30 years, our fleet of Care Vans have brought public health services such as no cost immunizations, dental sealants and health literacy to schools, churches, parks, shopping centers, public housing, community events and other locations.

Diabetes Retinopathy Screening   BCBSIL is working with Esperanza Health Centers  and five other clinics in the Chicago area to help improve screening rates for diabetic retinopathy. The clinics offer free diabetic retinopathy screenings to BCBSIL members and nonmembers to help combat diabetic retinopathy.

Transportation Services to help our Medicaid members   BCBSIL is working with LogistiCare Solutions, LLC (LogistiCare) to provide non-emergency medical transportation services at no cost for our Blue Cross Community Health PlansSM (BCCHPSM) and Blue Cross Community MMAI (Medicare-Medicaid Plan)SM members.

LogistiCare, a subsidiary of The Providence Service Corporation, is an independent company that provides transportation services for BCBSIL members. LogistiCare is wholly responsible for its own products and services. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by LogistiCare.

The above material is for informational purposes only and is not a substitute for the independent medical judgment of a physician or other health care provider. Physicians and other health care providers are encouraged to use their own medical judgment based upon all available information and the condition of the patient in determining the appropriate course of treatment. References to third party sources or organizations are not a representation, warranty or endorsement of such organizations. Any questions regarding those organizations should be addressed to them directly. The fact that a service or treatment is described in this material is not a guarantee that the service or treatment is a covered benefit and members should refer to their certificate of coverage for more details, including benefits, limitations and exclusions. Regardless of benefits, the final decision about any service or treatment is between the member and their health care provider.