This page may have documents that can’t be read by screen reader software. For help with these documents, please call 1-800-537-9765.

Health and Wellbeing

 Your Health Matters

We want you to live your healthiest life. We know it can be hard to find the time. That’s why your health benefits include tools that can help you get healthier on your own schedule.

Work on your wellbeing goals from a simple dashboard by logging in to Blue Access for MembersSM. Go ahead and take the first step toward a healthier you.

You have resources to help you with:

  • Asthma
  • Back pain
  • Blood pressure
  • Cholesterol
  • Diabetes
  • Eating healthy
  • Financial wellbeing
  • Heart health
  • Losing weight
  • Pregnancy
  • Quitting smoking
  • Stress

Live Well on Well onTarget®

The Well onTarget portal and mobile app can help you manage your health conditions and reach your wellness goals – all in one place.

Learn more about Well onTarget

Focus on Fitness

Plan to move more and get stronger by joining the Fitness Program. For a $25 enrollment fee and $25 a month, you’ll have access to more than 10,000 fitness locations nationwide.1

Learn more about the Fitness Program

Extra Support From a Health Advisor

Your health plan includes support for you and your covered family members from a Blue Cross and Blue Shield of Illinois (BCBSIL) health advisor – a nurse or other professional. This extra help is available at no added cost to you. If you get a call from a health advisor, we’re calling to help you take care of your health. Please answer or call us back.

BCBSIL may call to help you:

  • Get the care you need for serious illnesses or injuries
  • Have a healthy pregnancy and baby
  • If you have been in the hospital or have had a major surgery

Talk to a Nurse

When you need help deciding whether you should go to the emergency room or make an appointment with your doctor, 24/7 Nurseline is here to help.2 Call any time, day or night, with questions about fevers, burns and other health issues.

Get Ready for Baby

Pregnancy can bring up new feelings, questions and changes in your health. The Special Beginnings® maternity program includes:

  • Personal phone calls with a maternity specialist who can help you understand and manage pregnancy risks
  • Access to online resources and a free book about pregnancy and infant care

Learn more about Special Beginnings

You can also access more tools to help you have a healthy pregnancy through Well onTarget.

Know What Your Plan Requires

You may need to preauthorize certain covered health services to ensure you avoid unexpected costs. Preauthorization means that you need to get approval from your health insurance before you can have certain health services performed. This is important to know before you get these services, so we can help you avoid higher costs.

Usually, your network provider will take care of this before the service is performed. But it’s best to confirm for yourself.

You may call the number on the back of your member ID card before you get care.

Or you may check your benefit booklet for a full list of services that require preauthorization. You can find it by logging in to Blue Access for Members and clicking the My Coverage tab.

1 The Fitness Program is provided by Tivity Health™ Services, LLC, an independent contractor which administers the Prime® Network of fitness centers. The Prime Network is made up of independently-owned and managed fitness centers. Prime is a registered trademark of Tivity Health, Inc. Tivity Health is a trademark of Tivity Health, Inc. The enrollment fee and monthly fee are per member. Taxes may apply. Individuals must be at least 18 years old to purchase a membership.

2 24/7 Nurseline is not available to HMO members. For medical emergencies, call 911. This program is not a substitute for a doctor’s care. Talk to your doctor about any health questions or concerns.