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If you are enrolled in a Blue Cross and Blue Shield of Illinois (BCBSIL) plan, you now have access to a health advocate*.
Health advocates serve as a personal assistant for your health care needs. You may contact a health advocate to address your medical benefits questions.
They can help you and your covered family members:
Be Engaged – New for 2022
With your health plan coverage, you are required to call a health advocate before you get certain services to avoid a $200 penalty. An advocate will help you find options where you can have these health services performed. You don’t have to choose one of those options — but you do need to make the call or shop for services by logging in to Blue Access for MembersSM before getting these services to avoid the added charge:
Health Advocates can tell you how you can earn cash rewards for choosing lower-cost, quality providers.
It’s easy to reach a health advocate. Call 1-800-537-9765 available 24/7!
* Health advocates do not replace the care of a doctor and you should talk to your doctor about any medical questions or concerns.