Provider Correspondence Viewer is an online application accessible through Availity® Essentials that allows participating providers with Blue Cross and Blue Shield of Illinois to view, download and save specific documents related to the NPI and Tax ID associated with your Availity Essentials registration.
At this time, only participating providers with BCBSIL can use PCV to access and download documents related to Average Discount Percentage and our Risk Identification and Outreach program
What is ADP? BCBSIL calculates an estimated discount percentage on an averaged basis to determine patient cost-share. It appears on the member’s explanation of benefits as “ADP.” These percentages are not used for purposes of calculating or making reimbursements to you or other providers, as those are determined based on our network contracts.
Risk Identification and Outreach: Our RIO program monitors the use of controlled substances to support our members’ safety. RIO provides Opioid Feedback Reports for educational purposes, when applicable, through the PCV tool.
How to access the Provider Correspondence Viewer:
- Log into Availity Essentials
- Select Payer Spaces from the navigation menu and choose BCBSIL
- Within Payer Spaces, go to the Applications tab, then select the Provider Correspondence Viewer
For additional details, refer to the instructional Provider Correspondence Viewer User Guide.
Don’t have an Availity Essentials account?
Register today by going to Availity or contact Availity Client Services at 800-282-4548.
Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.