October 31, 2023
We’re enhancing our claims editing and review process with Cotiviti for emergency department evaluation and management services for some of our commercial members.
As we told you earlier this year, for dates of service beginning Nov. 1, 2023, we will edit applicable professional claims to help ensure accurate billing and proper reimbursement.
Now, for dates of service beginning Dec. 15, 2023, we will edit applicable facility claims to help ensure accurate billing and proper reimbursement.
When we review your claim: if we can’t validate the level of E&M services billed, your reimbursement will be for a lower level of service. Blue Cross and Blue Shield of Illinois (BCBSIL) follows the American Medical Association guidelines for level of service and medical decision-making.
What happens next?
If you agree with the level of service reimbursed, no further action is needed. If you don’t agree with the level of service reimbursed, you may submit additional medical records to support your claim.
For more information, please refer to our Clinical Payment and Coding Policies page where you’ll find our revised CPCP003 Emergency Department Evaluation and Management (E/M) Services – for Facility Services policy and our new CPCP042 Emergency Department Evaluation and Management (E/M) Services Coding – for Professional Services policy.
This information doesn’t apply to government programs (Medicare Advantage or Illinois Medicaid) claims.
Cotiviti, INC. is an independent company that provides medical claims administration for BCBSIL. Cotiviti is solely responsible for the products and services that it provides.