Behavioral Health Clinical Practice Guidelines 2025-2026

Clinical Practice Guidelines are the foundation for our Behavioral Health Care Management Program. We review and adopt updates to guidelines at least every two years. 

The evidence-based clinical guidelines from nationally recognized sources are designed to provide a framework for contracted providers for evaluating and treating our members. They’re not intended to substitute for a provider’s judgment or establish a protocol for all members with a particular condition. Providers are encouraged to make decisions based on their own judgment and the most current evidence-based information available. Guidelines for the use of psychotropic medication management are included within each guideline. If you have questions, email our Behavioral Health Quality Improvement team.

The guidelines apply to services provided to our members who have behavioral health benefits through our individual and family, and group plans, including Federal Employee Program® members. The guidelines also apply to our government plans. 

Acute Stress Disorder and Post-traumatic Stress Disorder  

Alzheimer’s and Other Dementias 

Attention-Deficit/Hyperactivity Disorder 

Autism

Bipolar 

Depression

Eating Disorders

General

Generalized Anxiety and Panic Disorders 

Obsessive Compulsive Disorder

Schizophrenia

Substance Use Disorders
- General

-Alcohol

-Opioid

Suicidal Behaviors

Telehealth 

Multicultural Counseling

Electroconvulsive Therapy 

Reproductive, Prenatal and Postpartum Mental Health

Trauma-Informed Care 

 

The Behavioral Health Care Management Programs offered by BCBS serve members suffering from Depression, Alcohol/Substance Abuse Disorders, Anxiety/Panic Disorders, Attention Deficit/Hyperactivity Disorder, Bipolar Disorder, Eating Disorders, Schizophrenia and other Psychotic Disorders. If a professional provider has a patient who may benefit from participating in one of the above-mentioned programs, please call Behavioral Health Member Services using the number on the back of the Member’s ID card to have the patient screened and considered for enrollment in a Case Management Program. These guidelines are available to both providers and members upon request.

The Behavioral Health Clinical Practice Guidelines are applicable to all HCSC BH product lines including Illinois (MMAI, BCCHP, and MLTSS), Montana, New Mexico, Oklahoma and Texas Government Programs. These guidelines are designed to assist clinicians by providing a framework for evaluation and treatment of patients and is not intended to either replace a clinician’s judgment or establish a protocol for all patients with a particular condition. Guidelines for the use of Psychotropic Medication Management are included within each Behavioral Health Clinical Practice Guideline.