Blue Access for MembersSM
Your Online Account
Your online account is your resource for managing your health care coverage and a gateway to even more wellness resources.
Sign Up
When you sign up for your online account, you have access to:
- Find an in-network doctor, hospital, urgent care facility or mental health provider
- Get a digital ID card or order extra cards
- Check the status or history of a claim
- View or print Explanation of Benefits statements
- Check the costs and quality of doctors and services covered under your plan
- See your claims, coverage, copay and deductible information
- Check the status of prior authorizations
- Sign up for text or email alerts
Update Your Profile and Preferences
Email and text options are easy ways to keep track of your health benefits information. You'll get access to:
- Contact Information
- English or Spanish language preferences for verbal and/or written communications
- Text and Email notifications
- Policy information or documents
- Health Care resources
- Member feedback - Digital only ID cards
Secure Messaging and Live Chat
As a reminder you can use secure messaging or live chat to get your questions answered at your convenience. You can choose topics like:
- Benefit inquires or questions about your claim
- Questions for a clinician or Health Advocate
- Submit an electronic manual claim
Download the Mobile App
Our downloadable apps give you easy access to your account information, helpful tools and more.
Available for iPhone and Android Users
Text to Download the App
Text* BCBSILAPP to 33633
*Secure Message and Live Chat are also available on the Mobile App. Message and data rates may apply.