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Primary Nurse Program

Registered Nurses and licensed social workers helped an average of 1,000 Boeing members a month in 2020

If you’re living every day with ongoing health concerns, the Primary Nurse program may help.

A primary nurse at Blue Cross and Blue Shield of Illinois will:

  • Create a member-focused Plan of Care, helping you achieve your health care goals
  • Help you and your family understand medications and their possible side effects
  • Coordinate services for acute care, nursing, home care, and long-term care before and after a procedure
  • Work with your doctor and other caregivers and connect you with additional health and wellness resources available to you through your employer

Just for Medicare Members

Medicare-eligible retirees covered under the Traditional or Basic Indemnity Plans also have access to social workers ready to help you and your caregivers understand your Medicare benefits as well as any of the other situations above.

Connect with a Cancer Specialist

Cancer can be a scary word. BCBSIL cancer nurses want to make it a little less scary. They can help you understand your care options and your health benefits. And they’ll be there to support you throughout your journey – from finding a provider through treatment and beyond.

Take the Call: It’s Confidential

There’s no extra cost to you for the Primary Nurse program. Your health information and use of the program is kept private. The Primary Nurse team’s main purpose is to help you manage your health by supporting you and your family. If a nurse from the program calls you, please take the call.

If you have questions, please call Boeing Member Services at 888-802-8776.

The Primary Nurse program is not a substitute for the sound medical advice of your physician. If you have any questions or concerns regarding your health, please contact a medical professional.