Emergency Room Alternatives

For medical emergencies, call 911 or your local emergency services first.

If your condition isn't life-threatening, though, your Boeing medical plan provides alternatives that may help you receive care quicker – and at a lower cost to you. Learn about where to go for care. 

If you need help deciding where to get care, you can call the 24/7 Nurseline* at 1-800-765-7298.

98point6 offers 24/7 text based primary care from the comfort of your home at no cost to you. Visit 98point6 to learn more about text-based care.

To find in-network urgent care centers, log in to Blue Access for Members^SM.

You may also contact Boeing Member Services at 1-888-802-8776 if you need help locating a provider. Health Advocates are available from 5 a.m. to 5 p.m. PT (8 a.m. to 8 p.m. ET and 7 a.m. to 7 p.m. CT).

View detailed benefit information.

	Text-Based Primary Care Powered by 98point6	Primary Provider's Office	Retail Health Clinic	Urgent Care Provider	Emergency Room (ER)
Hours	24 hours, seven days a week	Office hours vary	Similar to retail store hours	Generally include evenings, weekends and holidays	24 hours, seven days a week
Your Relative Cost	Zero cost per visit	Usually lowest out-of-pocket cost	Usually lowest out-of-pocket cost	Usually lower out-of-pocket cost than an ER visit	Highest out-of-pocket cost
Description	On-demand text-based care for non-emergency medical issues	Your physician's office is generally the best place to go for non-emergency care.	Walk-in clinics are often located in stores and pharmacies to provide convenient, low-cost treatment for minor medical problems.	Urgent care providers can offer care when your physician is not available or you don't need the level of care an emergency room provides.	ERs treat serious illnesses and injuries.
Common Uses	General health issues Treat the flu and colds Minor aches and pains	General health issues Health and annual exams Vaccinations Treat the flu and colds Minor aches and pains	Common illnesses such as pink eye, strep throat Minor wounds, abrasions and skin conditions, such as poison ivy	Stomach pain Minor falls and cuts Urinary tract infections Household accidents Sprains and strains	Major lacerations Broken bones Heart attack