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Coverage

Your State Farm benefits are designed to provide coverage for the care you need, encourage you to maintain your good health and help you manage your health care costs. Your benefits include:

  • Medical Coverage — The Group Medical Plan uses networks of health care professionals and facilities to help meet the health care needs of you and your family
  • Prescription Drug Coverage — Your benefits include prescription drug coverage administered by CVS/Caremark
  • Predetermination of Benefits — A predetermination of benefits is a review by medical staff to determine if the service you are requesting is appropriate for your medical needs

Blue Cross and Blue Shield of Illinois (BCBSIL)

Products and Services

  • Blue Care Connection® — provides personalized attention, support, online resources and health advocacy to help you find the right resources, optimize your health care benefits and manage medical conditions
  • Blue365® Member Discount Program — We want to help you take care of yourself, every day of the year. That's why BCBSIL health plan members have access to Blue365, an online destination for health-focused discounts

Other Vendors

Accolade — Accolade provides you and your family with a dedicated Accolade Health Assistant®. Connect with your Health Assistant for personalized health and benefits support from resolving claims or billing issues, finding an in-network provider, understanding your care options and more. Your Health Assistant can also connect you to an Accolade Registered Nurse for help with:

  • Medical case management
  • Condition management
  • Maternity management
  • 24/7 symptom triage (nurseline)

Teladoc Medical Experts — Teladoc Medical Experts is an expert second-opinion service that provides assistance when you or your covered family members are faced with healthcare decisions and challenges. 1-800-835-2362

Teladoc — When immediate care of a non-emergency medical issue is needed. Consult with a doctor 24 hours a day, 7 days a week. 800-Teladoc

LifeWorks Employee Assistance Program — Support is confidential, free of cost, and available 24/7, 365 days a year for you, members of your household, and anyone financially dependent on you. Services include:

  • In the Moment Support
  • Counseling
  • Life coaching
  • Help with legal issues
  • Child/elder care, and more!

Online Resources
LifeWorks Online Portal
LifeWorks Online (Outside State Farm)

LifeWorks US Web/App Sign-on:
ID: Statefarm
Password: 9090

LifeWorks by Phone
1-888-777-4774
TTY/TDD: 1-800-999-3004
En Espanol, llame al 1-888-732-9020
Outside the United States, call collect: 1-612-853-6400

Your Spending Account — Get claim forms, check your account balance and reimbursement details.
1-866-935-4015
TTY: 1-800-877-8973

Sharecare Tobacco Cessation Program — If you smoke or use other forms of tobacco, you receive access to a motivating tobacco cessation specialist to help you quit successfully and enjoy a healthier life. To enroll, call 1-877-403-4327 (option 3). Learn more.

Teladoc and the Teladoc logo are trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc is being provided to State Farm members and members of plans administered by State Farm. Teladoc and Teladoc physicians are independent contractors and are neither agents nor employees of State Farm or plans administered by State Farm. Teladoc is not available in all states. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services.

Teladoc is an independent company that operates and administers the virtual visits program for Blue Cross and Blue Shield of Illinois (BCBSIL). Teladoc is solely responsible for its operations and for those of its contracted providers. BCBSIL makes no endorsement, representations or warranties regarding third-party vendors such as Teladoc. Members should contact the vendor directly with questions about the products or services offered by third parties.

LifeWorks is an independent company that has contracted with State Farm to provide employee assistance programs. 

LifeWorks does not offer Blue products or services. BCBSIL makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.

Sharecare is an independent company that has contracted with State Farm to provide health and wellness programs. 

Sharecare does not offer Blue Products or Services. BCBSIL makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.