This page may have documents that can’t be read by screen reader software. For help with these documents, please call the number on the back of your member ID card.

Wellbeing Management

Accolade provides personalized attention, support, online resources and health advocacy to help you find the right resources, optimize your health care benefits and manage medical conditions.

Accolade's Care and Condition Support includes:

Utilization and Case Management

These programs are supported by health care professionals, including doctors and nurses, who can help you understand your benefits and identify health care resources. Your dedicated case management nurse will ensure you understand your provider's instructions and are making improvements in your health.

Condition Management Services

If you are diagnosed with a chronic medical condition, you have access to an Accolade Registered Nurse, backed by a team of health care professionals, to help you navigate your health care with ease and achieve the best possible level of health. You'll receive:

  • Education and guidance on how to manage your condition
  • Information on healthy lifestyle options, including proper nutrition, medication management, and exercise

Participation in this program is strictly voluntary. If you'd like to participate or would like additional information regarding the Condition Management programs, call 1-844-287-3859..

Maternity Management Program

Accolade's maternity program is designed to help expectant mothers understand and manage their pregnancy and help mitigate any risks that may arise. With this program you get:

  • Educational resources that cover pregnancy and infant care topics
  • Personal telephone contact with a dedicated maternity nurse
  • Assistance in managing high-risk conditions such as gestational diabetes and preeclampsia

Learn more about Accolade's Maternity Management Program