This page may have documents that can’t be read by screen reader software. For help with these documents, please call the number on the back of your member ID card.
There are two scenarios whereby a PPO Waiver might be appropriate:
Prior to any scheduled inpatient hospitalization and within two business days of an emergency hospitalization, Group Medical Plan members must call Blue Cross and Blue Shield of Illinois Pre-admission Utilization Review at 1-800-572-3089. This call can be made by:
Prescription drug benefits are administered by CVS/Caremark.
Members can contact CVS/Caremark for questions concerning prescription drug benefits. The toll-free number for CVS/Caremark’s customer service unit is 1-800-388-2058. Representatives are available 24 hours a day, 7 days a week. Members can also access the Caremark website for more information.
To add a new dependent to your coverage, you need to contact the State Farm Benefits Center at 1-866-935-4015. Newly acquired dependents must be added within 31 days of the qualifying event.
Refer to the Summary Plan Description (SPD) located on the State Farm Benefits Resource website at www.resources.hewitt.com/statefarm for additional details.