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Sometimes it's easy to know where to get care, but not always. This information can help you decide. Where you choose to go will also affect how much you have to pay.
$ Need care quickly - 24/7/365
TeladocTM doctors can help treat non-emergency colds/flu, allergies, sinus infection, eye issues, skin rashes and more. Meet a doctor by phone or video or call 1-800-835-2362.
$ Need care soon
Your regular Primary Care Provider (PCP) knows your health history and is the best choice for chronic conditions, checkups and discussions about your health. Many doctors offer telehealth appointments, so you can stay at home.
$ Need a routine vaccination or minor care
Walk-in facilities found in drug, grocery or other retail/convenience stores can be a quick and cost-saving option for a flu shot or to take care of a minor illness or injury.
$$ Not life threatening, but can’t wait
If you need an X-ray or stitches, or you have a more serious illness, urgent care is a good option.
$$$ Serious, life threatening
Chest pain, loss of consciousness, shortness of breath, bleeding that won’t stop – these are all serious situations and you should call 9-1-1 or go to the nearest emergency room.
If you have questions, call your health assistant at the number on the back of your member ID card.
Teladoc, an independent company, provides virtual care services to State Farm. It does not provide Blue Cross and Blue Shield of Illinois products and services and is solely responsible for the products and services it provides.