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Reproductive Resource Services (RRS)

To provide added value to members who may be experiencing infertility, AbbVie is pleased to introduce an innovative program called Reproductive Resource Services (RRS) which provides education, counseling and acts as an access point to a national network of premier infertility treatment centers.

RRS Centers of Excellence (COE) network clinics have been selected because they provide exceptional clinical outcomes as well as a reduced risk of complications due to multiple births. Nurse consultants along with the RRS website assist you with questions such as:

  • What are my treatment options?
  • When should I start treatment?
  • Where is the best place to seek treatment?

Infertility flier for AbbVie members
AbbVie infertility benefits FAQs

Infertility Benefits

Your plan covers many services for infertility — up to $35,000 lifetime for medical expenses and up to another $25,000 lifetime for prescription drugs. The plan covers most approved fertility treatments such as artificial insemination and in vitro fertilization, as well as surgical procedures to repair medical causes of infertility.

  • Facilities — Infertility coverage is only available at Fertility Solutions Centers of Excellence facilities. Network physicians who contract with Blue Cross and Blue Shield, but do not participate in Fertility Solutions will not be covered by the plan, and no out-of-network benefits are available. Locate a facility
  • Pre-certification — All infertility treatments and any consultations with a reproductive endocrinologist must be approved by Fertility Solutions, prior to receiving services, to receive benefit coverage.

Call the Fertility Solutions Nurseline at 1-866-774-4626 between 8:00 a.m. and 5:00 p.m. Central time to pre-certify infertility benefits, receive information on which centers are in-network as part of Fertility Solutions, and to access a variety of educational information. If you don’t complete the pre-certification process, you won’t receive benefits, even if your provider or facility is part of the Fertility Solutions network.

You may also contact Blue Cross and Blue Shield of Illinois (BCBSIL) Customer Service at 1-877-238-5951 for details on your medical benefits for infertility.

Some of the links provided on this page are links to independent third-party vendors not associated with Blue Cross and Blue Shield of Illinois (BCBSIL). These vendors are separate companies that do not provide BCBSIL products or services. BCBSIL is not responsible for the information found on any of these independent third-party vendor websites.