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Contact Us

Blue Cross and Blue Shield PPO Plus
1-877-238-5951

Customer Service representatives are available
Monday – Friday, 7 a.m. to midnight CT
Saturday, 8 a.m. to 6 p.m. CT

Blue Care Connection® nurses are available for prenotification
Monday – Friday, 8 a.m. to 5 p.m. CT

Blue Care Advisors are available to help with health conditions
Monday – Friday, 8 a.m. to 5 p.m. CT

Special Beginnings® Maternity Program
Monday – Friday, 8 a.m. to 6:30 p.m. CT

24/7 Nurseline
Available 24 hours a day, 7 days a week

CVS/Caremark

1-855-298-2488

Automated information is available 24 hours a day, 7 days a week.
Caremark Customer Care Representatives are available
Monday – Friday, 7 a.m. to 9 p.m. CT and Saturday, 8 a.m. to 12 p.m. CT

Visit Caremark or more information.

Employee Assistance Program (EAP)

Mental Health, Substance Abuse and AbbVie

1-855-809-2013

Monday – Friday, 7 a.m. – 7 p.m. CT
Members can also visit Live and Work Well (access code: abbvie).

For EAP services call 1-855-809-2013 or visit Live and Work Well (user id: abbvie)

AbbVie Benefits Center

1-844-729-2236

Monday – Friday, 8 a.m. – 6 p.m. CT
Contact for health and well-being specific questions.

HRConnect Service Center

1-844-ONE-HR4U (1-844-663-4748)

Monday – Friday, 7 a.m. – 7 p.m. CT

Members can also email HRConnect.NorthAmerica@abbvie.com