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Blue Cross and Blue Shield of Illinois
1-877-238-5951
Customer Service representatives are available
Monday – Friday, 7 a.m. to midnight CT
Saturday, 8 a.m. to 6 p.m. CT
Primary nurses are available to help with complex or chronic health conditions
Monday – Friday, 8 a.m. to 5 p.m. CT
Women's and Family Health
Monday – Friday, 7 a.m. to 7 p.m. CT
1-888-421-7781
24/7 Nurseline
Available 24 hours a day, 7 days a week
1-800-299-0274 or 1-877-238-5951
Virtual Visits
Available 24 hours a day, 7 days a week
1-888-676-4204
Your prescription coverage is provided by a third-party pharmacy benefits manager. Contact your company’s pharmacy benefits manager for more information.
1-877-238-5951
Monday – Friday, 8 a.m. – 6 p.m. CT
For Digital Mental Health support, log in to Blue Access for Members℠.
1-877-225-4829
Available 24 hours a day, 7 days a week
Visit Lyra Health
1-844-729-2236
Monday – Friday, 8 a.m. – 6 p.m. CT
Contact for health and wellbeing specific questions
1-844-ONE-HR4U (1-844-663-4748)
Monday – Friday, 7 a.m. – 7 p.m. CT
Email