This page may have documents that can’t be read by screen reader software. For help with these documents, please call 1-800-535-9825.
Your health care benefits are designed to provide coverage for the care you need, encourage you to maintain your good health, and help you manage your health care costs.
Contact Blue Cross and Blue Shield Customer Service for United Members at 1-800-535-9825 if you (or a covered dependent) believe you are eligible for transitional care.
Clinical Review – Clinical review is done prior to services so that the patient will know in advance if the procedure is covered under their group benefit plan.
Blue365® Member Discount Program – We want to help you take care of yourself, every day of the year. That's why BCBSIL health plan members have access to Blue365, an online destination for health-focused discounts.
Member Resources – View FAQs, download forms and mobile apps, view your account information online and more.
Need to file an International claim? Use this Blue Cross Blue Shield Global® Core claim form to request reimbursement for health care services obtained when traveling internationally – when outside of the United States or a U.S. territory, but NOT for services obtained on a cruise ship or a U.S. military base.
You may also have access to the following benefits available through other providers:
Get free coaching and therapy, self-care resources, and assistance with other life needs, like financial, legal and dependent care support from Lyra, United’s mental wellness program provider.
Learn more about Lyra Health