[+] Feedback Language Assistance

Benefits Value Advisor

As a member, you'll get a personalized customer service experience. In just one phone call, a Customer Advocate can assist you with:

Comparing treatment costs for different providers
Understanding your benefits
Finding in-network providers
Requesting preauthorization
Setting up your appointments

Getting Started

Current members, call the number on the back of your member ID card to talk to a Customer Advocate today.

Watch the Benefits Value Advisor video to learn more.

Benefits Value Advisor

Learn how Benefits Value Advisors can help you coordinate your benefits

View Transcript
You can call a Benefits Value Advisor to:
- Help you better understand your benefits
- Find in-network providers
- Give you a cost estimate for many health care services or procedures
- Schedule your doctor or procedure appointments for certain services and procedures
- Help you get general health information on your condition or diagnosis
- Assist you with pre-certification
- Tell you about helpful online educational tools
It’s easy to reach a Benefits Value Advisor. Just call 1-877-217-7986 and ask to speak to a Benefits Value Advisor.