Healthy Living

Let Blue Cross and Blue Shield of Illinois (BCBSIL) help you take charge of your health. We offer wellness programs, discounts and resources designed with your well-being in mind. Do you want to find the right resources, save money and manage your medical conditions?

Primary Nurse Team

Our Primary Nurses provide health coaching and support when you need it. They are here to help you make the most of your health care benefits and adopt a healthier lifestyle. To reach a Primary Nurse for condition or case management guidance call 1-800-557-9726 (prompt 1), then ask to speak with a Nurse.

  • Condition Management — Our team of Condition Management specialists is made of up registered nurses and other health care professionals. They are ready to work with you and your doctor to provide education, coaching and monitoring if you are at risk for or already have a chronic condition such as asthma, diabetes or heart disease.
  • Case Management — If you are in the hospital, or recently visited the emergency room, a case management specialist may call to help coordinate any special care you might need. They will work with you to help you understand your condition and treatment, make sure you get the care your doctor recommends and better understand your health care benefits, if needed.
  • 24/7 Nurseline — If you have questions, our nurses have answers. This help line is staffed 24-hours a day with registered nurses so you can get answers to your health questions when you need them. If an unexpected medical situation arises, a nurse can help you decide if you should call your doctor, visit the emergency room or another facility or treat the problem yourself. Plus, you can learn about more than 1,000 health topics over the phone via an audio library system. Call the 24/7 Nurseline toll free at 1-800-299-0274.

 

Additional Services and Programs

Check out the other services and programs available to you under the Blue Care Connection program:

  • Well onTarget® — Well onTarget is a program designed to give you the tools and support you need, while rewarding you for making healthy choices. To guide you in making healthy choices, you will have access to a convenient, secure website which includes a health assessment, interactive tools and information as well as a points reward program.
  • Special Beginnings® Maternity Program — The Special Beginnings program is designed to provide expectant mothers with educational information and support through early pregnancy until six weeks after delivery.
  • Weight Management Program — This program offers personal coaching to help participants lose or better manage their weight.
  • Tobacco Cessation Program — This program offers personal coaching to help participants quit smoking.
  • Blue365® Member Discount Program — We want to help you take care of yourself, every day of the year. That's why BCBSIL health plan members have access to Blue365, an online destination for health-focused discounts.