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Tools and Resources 

Access online tools and resources to help you manage your health care decisions, and download our free apps. 

Blue Access for MembersSM

Blue Access for Members is the gateway to even more wellness resources available only to BCBSIL members. Register or log in today to: 

  • Check the status of a claim
  • Find a doctor, hospital, or urgent care center
  • Request new ID cards or print temporary ID cards
  • View benefit highlights
  • Choose paperless Explanation of Benefits (EOB) claim statements

Medicare Forms and Documents 

Find Medicare Advantage, prescription drug, and other forms you need to help you manage your Medicare plan. This is a comprehensive list and may not apply to your specific Medicare plan.

If you are enrolled in the Blue Cross Group Medicare Advantage Open Access (PPO)℠ health plan, you may seek care from any providers nationwide that accept Medicare. This custom plan does not require the use of a network provider for coverage. Download and print this Open Access Provider Notice letter and give a copy to your medical provider. If you have any questions, please call Member Services at 1-877-397-7129.

Member Services 

Get your questions answered at your convenience: 

  • Available by phone: 
    • October 1 – March 31 - Daily, 8:00 a.m. to 8:00 p.m. local time.
    • April 1 – September 30 - Monday through Friday, 8:00 a.m. to 8:00 p.m. local time.
    • Alternate technologies (for example, voicemail) will be used on weekends and holidays.

 

Last Updated: 02152022
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