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Benefits for Your Total Health

Part of the advantage to having a Blue Cross Group Medicare AdvantageSM plan is the benefits offered above and beyond standard health insurance. The availability, cost and level of coverage can vary from plan to plan, so check with Employee Services or your Summary of Benefits about your options. Here are some of the wellness solutions offered with our plans.

SilverSneakers® Fitness Program

Blue Cross Group Medicare Advantage plans include the SilverSneakers Fitness Program® to help you achieve your health and fitness goals. It helps you achieve your health and fitness goals with access to more than 17,000 fitness locations and online classes lead by certified instructors.

For more information, and to find SilverSneakers participating fitness locations:

  • Visit SilverSneakers 
  • Call 1-888-584-7389 TTY 711, Monday – Friday, 8:00 a.m. – 8:00 p.m. ET.

Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.

SilverSneakers® is a wellness program owned and operated by Tivity Health, Inc., an independent company. Tivity Health and SilverSneakers® are registered trademarks or trademarks of Tivity Health, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.

Rewards Program

The Rewards Program gives Blue Cross Group Medicare Advantage members a healthy and easy way to earn up to $100 in gift cards from national and local retailers. You receive a gift card of your choice for completing Healthy Actions throughout the year. Here are some of the Healthy Actions you can complete once per year:

  • Annual flu vaccine
  • Colorectal cancer screening
  • Fall risk assessment
  • Annual wellness visit

The Healthy Activity Portal is a website owned and operated by HealthMine, Inc., an independent company that provides digital health and personal clinical engagement tools and services for Blue Cross and Blue Shield of Illinois.

Hearing

Through our partnership with TruHearing®, Blue Cross Group Medicare Advantage plans provide coverage for one routine hearing exam each year as well as a $5,000 allowance on hearing aids every three years. Check your Summary of Benefits for more details on what your plan covers. Visit TruHearing or call 1-844-207-1685 (TTY 711) to speak with a hearing consultant. They are open 8:00 a.m. – 8:00 p.m., local time.

TruHearing is a registered trademark of TruHearing, Inc., which is an independent company providing discounts on hearing aids.

24/7 NurseLine

Blue Cross Group Medicare Advantage plan members can call a registered nurse, 24 hours a day, 7 days a week to get help with health concerns and general health tips. You can access the 24/7 Nurseline at 1-800-631-7023 TTY 711.

For medical emergencies, call 911. This program is not a substitute for a doctor’s care. Talk to your doctor about any health questions or concerns.

Over-The-Counter Benefit

Your Blue Cross Group Medicare Advantage plan provides coverage for over‑the‑counter (OTC) drugs and other health‑related pharmacy products that includes a $20 monthly rollover. Members can select these item(s) from a catalog and the have these items shipped directly to them.

Convey Health Solutions, Inc. Convey Health Solutions, Inc. is an independent company that provides administrative services for over the counter supplemental benefits for Blue Cross and Blue Shield of Illinois.

Blue365® 

Blue365 offers premier health and wellness discounts to BCBSIL members and it is free to join.

You can find savings like:

  • Discounts on exercise clothes and shoes
  • Discounted gym memberships and fitness aids like Fitbits
  • Savings on eye exams, glasses, contacts, and hearing aids

Check the Blue365 website regularly for the most current discounts.

Blue365 is only available to Blue Cross and Blue Shield of Illinois (BCBSIL) members with active health plan coverage. Members who do not have active health plan with BCBSIL will not be able to register on the Blue365 website.

The relationship between Blue365, its vendors and BCBSIL is that of independent contractors. Blue365 is a discount program available to BCBSIL members who have medical coverage with BCBSIL. This is NOT insurance. Some of the services offered through Blue365 may be covered under your health plan. Please refer to your benefit booklet or call the customer service number on the back of your ID card for specific benefit information under your health plan. Use of Blue365 does not affect your premium nor do costs of Blue365 services or products count toward your plan deductible, calendar year or lifetime maximums. Discounts are only available through participating vendors.

BCBSIL does not guarantee or make any claims or recommendations regarding the services of products offered by Blue365 and its vendors. You may want to consult with your physician prior to use of these services and products. Services and products are subject to availability by location. BCBSIL reserves the right to discontinue or change this discount program at any time without notice.

Last Updated: 11022021
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