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Health and Wellbeing

Your Health Matters

We want you to live your healthiest life. We know it can be hard to find the time. That’s why your health benefits include tools that can help you get healthier on your own schedule.

Work on your wellbeing goals from a simple dashboard by logging in to Blue Access for MembersSM, your online account. Go ahead and take the first step toward a healthier you.

Live Well on Well onTarget®

The Well onTarget portal and mobile app can help you manage your health conditions and reach your wellness goals – all in one place.

Learn More About Well onTarget

Focus on Fitness

As a member, the Fitness Program is available exclusively to you and your covered dependents (age 16 and older).

Learn More About the Fitness Program

Hinge Health

Hinge Health is a coach-led digital program for those suffering from chronic back, knee, hip, shoulder or neck pain. The program is covered as part of your benefits.

Learn More About Hinge Health

Women's and Family Health

Whether you are pregnant or planning to get pregnant, you should prepare as much as you can. We are here to help you with the following resources.

  • Ovia Health™ apps feature health trackers and provide videos, tips, coaching and more. Ovia Fertility, Ovia Pregnancy and Ovia Parenting apps can be downloaded from the Apple App Store or Google Play. During sign-up, make sure to choose “I have Ovia Health as a benefit.” Then select BCBSIL as your health plan and enter your group name.
  • Well onTarget® has self-guided courses about pregnancy that you can take online, covering topics such as healthy foods, body changes and labor.
  • Our maternity specialists will support you from early pregnancy until six weeks after delivery if your pregnancy is high-risk.

If you have questions or want to learn more, please call 1-888-421-7781 Monday through Friday from 8:00 a.m. to 6:30 p.m. CT.

Ovia Health is an independent company that provides maternity and family benefits solutions for Blue Cross and Blue Shield of Illinois.

*Message and data rates may apply.

Extra Support From a Health Advisor

Your health plan includes support for you and your covered family members from a Blue Cross and Blue Shield of Illinois health advisor – a nurse or other professional. This extra help is available at no added cost to you. If you get a call from a health advisor, we’re calling to help you take care of your health. Please answer or call us back.

BCBSIL may call to help you:

  • Get the care you need for serious illnesses or injuries
  • Have a healthy pregnancy and baby
  • If you have been in the hospital or have had a major surgery

Know What Your Plan Requires

You may need prior authorization for certain covered health services to help avoid unexpected costs. Prior authorization means that you need to get approval from your health insurance before you can have certain health services performed. This is important to know before you get these services so we can help you avoid higher costs.

Usually, your network provider will take care of this before the service is performed but it’s best to confirm for yourself.

Call the number on your ID card before you get care or check your benefit booklet for a full list of services that require prior authorization. You can find it by logging in to Blue Access for Members℠, your online account.