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You can now have a live consultation with a doctor privately and securely over the phone or video by web or mobile app 24 hours a day, 7 days a week. With virtual visits, powered by MDLIVE, you have access to their network of independently contracted, board-certified doctors. These doctors can help you with non-emergency medical conditions.
MDLIVE's doctors can recommend treatment and write prescriptions (when needed) for a variety of non-emergency conditions, including:
|General Health||Pediatric Care|
|Allergies||Cold and flu|
Instead of going to the emergency room or an urgent care center for a non-emergency condition or when your doctor isn't available, you can have a virtual visit. With MDLIVE, you can discuss your medical condition with a contracted doctor from the convenience of your home, office, or on the go! You can even have your prescription (when appropriate) sent to the pharmacy of your choice.2Simply follow these instructions:
First, log in to Blue Access for MembersSM and sign up on MDLIVE's website. Once your account is active, you can have a virtual visit by:
Get care when — and where — you need it.
To get started, log in to Blue Access for Members and sign up on MDLIVE's website.
Virtual visits may not be available on all plans. Non-emergency medical service in Montana and New Mexico is limited to interactive online video. Non-emergency medical service in Arkansas and Idaho is limited to interactive online video for initial consultation.
MDLIVE is a separate company that operates and administers virtual visits for Blue Cross and Blue Shield of Illinois. MDLIVE is solely responsible for its operations and for those of its contracted providers. MDLIVE® and the MDLIVE logo are registered trademarks of MDLIVE, Inc., and may not be used without permission.